8/4/26
Horrible complex do not move-in
Manager Maria is extremely rude. The washer and dryers are always down , and laundry room always filthy. The apartments have roaches they come once a week to complex and roaches still a problem. You want to enjoy a day at pool? Pool monitors monitor pools during pool hours. Must have a id with unit number and only have two guest max , no pool toys, and they check cups if you have a Stanley to make sure no alcohol is inside your cup. What to bbq here? Nope no personal grills allowed and community... charcoal grill they have you must provide a 100$ money order to them to use it and once you are done they will inspect area and return check afterwards. Need an apartment repair ? Do not expect to get service in timely manner they take time for repairs you mines well do repair yourself. I personally got tired of wait and got parts from maintenance and completed repair myself because they said they still didn’t have time to come to apartment to do repair yet. Kids terrorize the apartments damage vehicles and throw trash and rocks on sidewalks and cars. List goes on! Do not let cheap price fool you comes with more issues. Pay for a better apartment with less headache and worth the money.
Review from Apartments.com
Property Manager at VILLAGE DRIVE APARTMENT HOMES responded to this review
Tina, we appreciate you sharing your concerns with us, and we sincerely apologize for the issues you have experienced. Providing a comfortable, safe, and enjoyable living environment for all of our residents is our highest priority. We take all... resident feedback seriously and would like to address each of the concerns you raised.
We offer complimentary pest control services to any resident who requests them, as well as preventative pest treatments for all vacant apartments before new residents move in. Unfortunately, it is not possible to determine whether a new resident may unknowingly bring pests into the community. Because pests can spread between units, eliminating them is a shared responsibility. In addition to our pest control treatments, residents play an important role by maintaining a clean and sanitary home before and after service to help ensure the treatments are effective.
Our pool monitor employees are present to help maintain a safe and enjoyable environment for all residents. They also help ensure the pool is reserved for Village Drive residents and is not overcrowded by individuals from neighboring communities. For this reason, each household is provided with pool passes. To promote the safety of all residents, especially children, smoking and alcoholic beverages are prohibited in the pool area. While some individuals may attempt to bring alcohol in unmarked containers, our staff works to enforce these community rules as consistently as possible.
You are correct that barbecuing on patios and balconies is prohibited. This policy is in place to comply with local fire safety regulations and to reduce the risk of accidental fires, as patios and balconies are located too close to residential buildings. To provide a safe alternative, we offer a community barbecue area that is available for all residents to use. A $100 refundable deposit is required only when reserving the barbecue area for a private gathering or party. This deposit helps ensure the area is cleaned after use and is fully refunded once the space has been inspected and found to be left in good condition. The same money order provided for the use of the facility is the same money order that is returned.
Village Drive is home to many residents, and as a result, our maintenance team receives a high volume of work order requests each day. Emergency maintenance requests are prioritized and addressed the same day whenever possible. Non-emergency work orders are often completed within the same day, but depending on the volume of requests, they may take up to 72 hours, which is our standard service timeframe.
We take concerns regarding the behavior of young residents seriously and investigate issues as they are reported. While we strive to maintain a respectful and safe community, parents and guardians are ultimately responsible for supervising and managing their children's behavior.
Thank you again for bringing these matters to our attention. We value your feedback
and encourage you to contact our office directly so we can discuss your concerns further and work toward a satisfactory resolution.
