Park Grove

They lie to you about everything and overcharge you everyday they can. Electricity bill comes out to 300, water and gas an extra 100 and they treat you like the enemy when you ask for assistance.

Worst year of my life! They will over charge! They hide a million things in the lease and when you’re ready to leave they charge you even more.

Let me start by saying I am a customer service representative. The way I communicate with people represents the company I work for.
Today Saturday 7/07/18 at 1 p.m, I walked into to the leasing office with my family. We don’t get any type of friendly greeting nor she got off her desk to introduce herself. She said “Hello”, from our view we weren’t able to see her face so we thought maybe she was on the phone because her monitor was blocking her face, therefore we didn’t reply. She said “how can… i help you “ . Confused wether she was speaking to us because she didn’t make an effort to get up we replied “Hi”. She repeated “how can I help you”, I said “ we are looking for a 2 bedroom 2 bathroom apartment”. She said “ we only have a one bedroom available, what’s the date you guys are planning to move in ?”. I replied as soon as possible. She said “we have something available for August or maybe by the end of the month”. I asked “ Do you have anything available to show us today ?”, she replied “ Like I said one bedroom one bathroom “ her replied had this nasty attitude for no reason. I said “ sure we can look at that one “. She then asked us to have a seat with the same nasty nasty and it made me feel so uncomfortable but I understand that sometimes we all have a bad day, so I tried to ignored it. Once we sat down she asked for I.D which my husband provided his, once she asked for the phone number we did provide one but again she just had this nasty attitude. So I said “ we’re not gonna look at it, thank you “ she right away gave the I.D to my husband by sliding it on her desk. No final word from her Read More

Love the apartment complex. The environment is quiet. Just couldn't afford the increase in rent after one year. A little too spacious for the amount of full time working adults to maintain. But still thankful and loved the year I was there. Maintanence was done timely but compared to my previous place, a few issues seemed to come up every other month. Clogged sinks, toilet issues, shower draining issues. All resolved but happened a few times. Love it. Recommend it if you can afford it