12/19/25
Janky Vending Machine Company
When I applied, there was both an application fee and a holding fee. For my wife and me, that totaled about $422 just to apply and hold the unit. We submitted everything, but because the application had trouble submitting and validating, we were essentially told, “Too bad—you’re welcome to try again, and you’ll receive the holding fee back.”
Sure, great—so they kept the application fee entirely while we were expected to put up another $100 for a submission system that didn’t work for us.
Mind... you, before we were declined for the apartment, I reached out to them myself to let them know there was something wrong with their system—it had me verifying the application under my wife’s name. They said they would try to solve the issue, but what that really meant was that they weren’t going to do anything. Instead, they rejected the application outright.
They clearly don’t have the time or willingness to review the good credit and rental history of two working people, and would rather let a flawed system do all the work. They may respond with a generic “Sorry about your experience,” but they will not give two hard-working people their money back.
Apply at your own risk. Be warned: they might swallow your money like a janky vending machine and then tell you to “try again.”
Review from Apartments.com
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