The Orsini Apartments

Macio has always been a big help he’s very good at his job he deserves a manager position! Thank You Macio!

They charged for amenities fees for period which has been already paid. Moreover, they charged for 20 days more after moving out day. We have noticed staff 2-3 months before moving out date that we don't gonna extend the rent by email and phone several times. But they still told us that we havent notified them about it. It was worst thing I ever have faced with.

*UPDATE 9/21/2024: Moved out 7/18/2024 and has been expecting my deposit to be mailed within 21 days according to California Tenant Law. Two months later nothing received. This morning woke up with an email from management asking for cleaning fees (which I expected to pay anyway providing their reputation, even though I did clean the unit) plus utilities (water, trash, sewer, etc. which I did pay before the start of each month along with my rent) and parking (I received parking concession... according to contract, so should have been reimbursed). All these fees add up and went over my deposit, resulting in me owing GHP $64.52. Even the utilities were billed after the month of usage, I should only be paying for the 18 days of my stay in July. Not to mention they completely messed up my forwarding address and now pressing me to pay the remaining balance which I’m largely not responsible for.

7/19/2023: Did not receive any move in info till the late morning of the actual day, tho I have prior called in multiple times. Move in coordinator was not knowledgeable of the complex at all, had a hard time locating the unit. Went into the wrong unit the first time. Gave the wrong mailbox number too. Big stain on carpet, maintenance came in later in the afternoon leaving carpet wet so I could only sleep on the tile the first night. Second night someone was fighting in hallway. Been here for less than two weeks package was stolen twice. Oh hidden surcharges too. Bad irresponsive management, overpriced tacky slumlords. Look up GHP lawsuits, you’ll see. Run quick run fast.

*Update: loud, poorly behaved and unattended kids running slamming doors smashing walls littering in hallway every single day. Read More

During my stay orsini Apartments, the fire alarms constantly went off. Elevators are always broken. Homeless people constantly enter the building and security is often rude to tenants. I’ve also waited over a month and a half for a mailbox key replacement and kept going back to resident services for weeks. Prior to moving out I did a walk through with maintenance about what needs to be fixed which was two walls and a ceiling. Two walls were painted and the ceiling allegedly had smoke damage in... a bed room I’ve never smoked in. I went out and brought the paint maintenance suggested and I primed and painted the apartment so I can get what was left of my security deposit. I received a bill at my new place for change of color and ceiling damage after going in and painting . I’m also a former professional painter . I’ve been going a hard time to receive my security deposit even though I provided proof of me painting the apartment which took my 5 hours. These apartment don’t care about the residents all they care about is money. This is after 3 years of paid on time rent, no disturbances and doing everything required after a move out. I don’t recommend anyone move into these apartments if you wanted to be treated fairly Read More

Sloppy and unorganized. None of the information I needed for moving out my ild apartment to moving into my new one was provided until the DAY OF because I was the one reaching out asking questions. I hired movers to move me out the old apartment into my new one at 10am; I was not contacted by Orsini staff until 10:30am to tell me I wouldn’t be able to move in until after 3pm. I was not given the email to have my lease signed, get the cashier check/money order, provide my utilities information... until after 11am. Completely disgusting how my move in was handled. Kate was an excellent help though. Read More