5/2/25
Exceptional leasing experience with Lisa
My husband and I had the pleasure of working with Lisa and the entire experience has been amazing from start to finish. From the moment we scheduled a tour, she was incredibly helpful and responsive. We visited the property, fell in love with it, applied, and were approved in less than three days. Lisa walked us through all the documents we needed for the application and made everything move super quickly and smoothly.
She also connected us with a Spectrum liaison which made setting up cable and... utilities a breeze. Even after we moved in, the support continued and our recent maintenance request was taken care of right away. Lisa genuinely cares and goes above and beyond for residents. Knowing someone like her is in the leasing office gives us peace of mind. She is excellent at what she does and it truly makes a difference. Moving into a new apartment can be challenging and stressful but Lisa helped us so much and we are incredibly grateful to her!
Review from Apartments.com
Property Manager at Terrena Apartment Homes responded to this review
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!