Cresthaven

First, the staff here; office and ground staff are just wonderful. That apart. The apartments are small, you can not put a queen size bed with a night table and a dresser in the master without having to climb over your bed to get to the closet. The corporate office raises the rent every 11 months 10% which is ridiculous. There isn’t a 12 month lease. The washer/ dryers are broken about 40% of the time. These are the things the ads don’t tell you.

I have been here two months and I am very pleased, especially compared to where I was living before. I love the fact that the community is a lot safer than any other place in San Bernardino and the leasing office is very friendly and welcoming. The apartment came with all new carpet, freshly painted walls and when we moved in, everything including the restroom was wiped down and cleaned thoroughly.

Me and my family have lived at Cresthaven for over a year and we love it. We have a garage, so I always have parking ( I comfortably fit my sedan in it). It's super quite here at all times. The office staff is very professional and maintenance are easy going. They did everything to fix my AC and my Dryer when it wasn't working. Now we have smart thermostats in the apartment, that I didn't have to pay for. Very convenient (I control with my phone). We plan on renewing our lease for another 13… months. Read More

First, these are the best Apartments that I have stayed in San Brdo. for the $$$. I was sad about the no pet policy. Generally it is quiet but of course some things could always be improved. I stay in a one Bedroom with my partner and it is on the small side and we had to put our extra belongings in the garage. Our appliances could use an upgrade. As far as the layout I don't like when we have guest over they have to walk into our Bedroom to use the bathroom. I love how spacious the kitchen… and Dining is. I love the size of the patio (although if you live upstairs it's smaller and less private) and the fact that they provide a water hose connection to keep it clean. The living room is on the small side but you can get creative with the furniture to make it work. I was dissappointed by the Fire Place. It can best be described as turning on your stove. It's gas and the flames don't get very noticeable so it doesn't quite have the magic of having a fire place and rarely do we use it. They have units that have washer and dryer but they did not have them available when we moved in. But if you do get a unit with one you have to give up your walk-in closet space. I have no complaints about by walk-in closet. The Master Bedroom is spacious but awkwardly angled so there is only so many layouts you can do with a queen bed. Parking can be a nightmare sometimes. There is no assigned parking so first come first serve otherwise you will have to utilize your garage. In our case we had to use our garage for storage but parking got so bad here that they were forcing people to park in their garages first before utilizing an open space. If you come home late at night that's when it's harderst to find parking and sometimes have to walk a bit to your apartment. When we first moved in when we called the office for repairs it would take them an unreasonable amount of time to respond or fix things. After a while people complained and I noticed it improved. They have pool, gym, tennis, basketball court playground and business center. I am satisfied with most of it except the gym equipment seems a bit outdated. I also wish the amenities stayed open later. You have to stop at 10pm. It's great for keeping the noise level down though. I like how they try to create social events like apartment night they even buy pizza for guest. They have a community room but it's kind of pricey to rent out. The business center is sufficient. The pest are well managed. I have not had a problem yet. Read More