7/4/25
Verified Renter
The toilet still runs.
I still don’t have a mailbox key because my lock didn’t work when I moved in and they had to replace the lock but didn’t think that I now wouldn’t have a mailbox key. I spoke with the mail lady and she said she wouldn’t give my mail to me unless I had a key and told me this happens all the time.
No one showed me how to use the lockers.
I have had things happen on the weekends like my window coming off when trying to open and then gouging the wall and no one to call....
Laundry room is not mainland drawers are full of soap and other things that don’t flush through when people use them so I don’t know what’s going into my clothes. Half of the washing machines are broken or don’t spin dry so I have to do another load in another washer to complete. One of the dryers has a melted plastic rung and looks like it would snag on your clothes. People complaining of cockroaches to me although I haven’t seen any in my place. The foyer smells of garbage. There has been a fire in the laundry room and another fire drill where I had to walk down 14 flights of stairs. The front desk babysitter taking my boxes out of the locker area w out telling me so I called to get a refund on things I didn’t receive only to find out they were put in the back and now I have to call to tell them I did receive them. All this in the first week I have been here. The communication and initial orientation to this place is very poor. It doesn’t take much time to just tell a new person everything up front so we aren’t frustrated and running around like a chicken w its head cut off. Very frustrating and undo stress that I don’t need in my life. Life is hard enough.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Geary Courtyard responded to this review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right.