Azure Apartments

I lived at Azure Apartments for less than two years, and it was by far the worst rental experience I've ever had. In my opinion, this property is completely neglected, and I would strongly advise anyone to think twice before renting here.

My apartment was directly in front of the dog park, and there was dog waste everywhere—not just inside the park but throughout the surrounding area. The trash enclosure was constantly filthy. I complained to management numerous times, but I never saw any... meaningful improvement. I even witnessed someone defecating near the trash area and, on another occasion, people digging through the garbage bins.

The biggest problem was management. In my experience, they simply did not care about residents' concerns. Every complaint was met with promises but little or no action.

One of the worst experiences happened when maintenance came to fix my garbage disposal. The technician used my bathroom and left urine all over the toilet. It was disgusting.

Police were regularly on the property, and vandalism seemed common. The resident above me made excessive noise throughout the night for months. I repeatedly reported it to both management and the police and even provided police reports. After more than six months of complaints, nothing changed. The manager, Jacqueline, repeatedly told me, "This is the process." Eventually, I had no choice but to break my lease.

The move-out process was equally disappointing. I scheduled an in-person walkthrough, thoroughly cleaned the apartment, and left it in excellent condition. No one from management showed up. Weeks later, I was charged for cleaning and partial repainting, even though I had only hung four pictures on the walls. After renting for over 25 years, this is the first time I've ever been charged for cleaning or painting.

To make matters worse, the letter threatened collections and attorney's fees if I didn't pay the remaining balance.

This was, without question, the worst apartment community I have ever lived in. Between the lack of cleanliness, poor maintenance, ongoing safety concerns, unresponsive management, and what I believe were unfair move-out charges, I cannot recommend Azure Apartments.

Do yourself a favor and rent somewhere else. Read More

I love everything that comes within the apartments.
Staff and maintenance handles request and and any other problems that comes up.

The front office staff & management DOES NOT have your best interest in mind, and it's no surprise they're constantly cycling through new people. When you encounter an issue and bring it to their attention, it's as if they've mastered the art of doing nothing while pretending to be helpful.

These are not luxury apartments, the walls were thin and on a daily basis we had issues with the neighbor upstairs stomping their feet which would make it tough to sleep or concentrate. You can expect dirty... hallways year round. Dirty hot tubs, yellow pool water, and overflowing trash bins areas that smell like people regularly pee on the ground next to them.

If you own a dog, don’t expect the other residences to pickup their dog poop in the common areas. Azure doesn’t hold anyone accountable. On a regular basis my partner and I would step in someone else’s dog poop.

This was the first place I have lived were I felt that safety was definitely a concern. On multiple occasions I left my apartment only to find multiple cop cars outside the building, dealing with a dangerous situation that the residents are never notified of. While I lived there there was a masked man on a bike who would follow/watch me late at night as I was just trying to take my dogs out. My partner woke up one morning to bloody footprints strewn down the hallway and up the stairs of our building (I cannot make this up). The maintenance staff were hard at work at 7am cleaning up the footprints, and when we asked management what happened they never responded to our email. It was terrifying.

THE MOVE OUT PROCEDURE IS SHADY.

On the move out paperwork there is a box they ask you to check where you can “waive your right” to a move out inspection and an itemized list of move out charges. IF YOU CHECK THIS BOX YOU ARE AGREEING TO A $600 FLAT FEE (Regardless if you left the place spotless). We have copies of the move out paperwork where it shows they just charge a flat fee for cleaning/painting/etc regardless of the condition of your unit when you leave. If your deposit is $500, you can expect to owe them money after you move out. They will send you to collections without notice.

It is unfair for this business to try and cover up these issues by asking their tenants in the office to leave surface-level “positive” reviews. The management of this business does not take accountability and unfortunately it seriously hurts the renters who are expressing their concerns but are ignored. Read More

Azure has been all my husband and I have needed after we moved from out of state for military service. The staff have been so welcoming and helpful, and the apartment is beautiful! Have no complaints about the community here, and we love the easy access to stores and restaurants because of the location of Azure.

Staff is amazing and apartment complex is spectacular