Hidden Creek

I have lived here for 2 years and I have seen different teams on this property. The current office team are so helpful and kind. The new maintenance guys are doing an amazing job with keeping everything clean and finished my work order so quickly!

Forget getting anything fixed if you have a problem, they always have an excuse for everything, staff is over worked, staff is out sick, staff quit, if you get an apartment near the pool people use the pool at all hours of the night and no one enforces their 10:00 pm curfew.

On the surface these apartments are nice, they look good and the scenery is pretty nice too but that's where it ends. We've been here for two years and there is always a problem with parking if you have more than one car, we had to pay $150/month for a garage in order to avoid parking a ridiculous ways away from our apartment. We've lived in two different units and the interior of both places had their issues. Both units had everything painted over multiple time (I'm talking door hinges, fuse… boxes, vent registers, outlet/light switch covers), many of our doors don't open and close right because of the amount of paint on them. Many of the outlets are terrible as well, you plug something in and it won't stay plugged in if you move the wire a little bit. Since we've been here there is always a water shutoff every few weeks to a month, if it's not our building it's another one or the water is shut off to the whole complex. We put in maintenance requests online but they don't actually do anything until you go down to the office and tell them about it(what's the point in having online maintenance requests if you still have to go in to tell them) they gave us the lame excuse of "we get so many requests, they might get lost sometimes." I find that unacceptable, their job is to ensure the community is maintained but it only seems like they focus on getting more suckers to sign a lease. One of the services they charge everyone for is valet trash pickup ($25/month) but a lot of the time there is no one to pick up the trash so it piles up outside the front door for days at a time until it is picked up. If you have more than 2 bags of trash outside they ask that you take your trash to the trash compactor in the back corner of the complex but then will still charge you the same amount every month for valet trash pickup even though they are not picking it up regularly. Not to mention the trash compactor is almost always overflowing with trash bags next to it and looks terrible. I cannot recommend this apartment complex to anyone, if I could give it a 0 star rating I would. We will not be renewing our lease once it's up. Considering the rent is priced near the same as other newer apartments, it's not worth it to save a few bucks a month here. Read More

I've been living at Hidden Creek for almost 2 years & I love it here. Overall it's a nice quiet community with many amenities including a tanning bed, gym, pools & spa. The apartments were updated and make a very cozy environment.