6/24/25
Not a First choice
My experience with these apartments was frustrating right from the start. I scheduled a tour through their text service, but when I arrived, the individual had no idea I was coming and repeatedly claimed not to know where the keys were. It felt like an attempt to deter me from viewing the property.
Despite this, I proceeded with the tour. Afterward, I was encouraged to apply that night, which I did. However, it has now been a week and a half, and I've received absolutely no communication. I've... left two voicemails, and neither has been returned.
This lack of professionalism and communication has been extremely disappointing, forcing me to apply for a different apartment elsewhere. I just want to caution others that this may not be a reliable or good first-choice option make sure to have a backup if you apply to these apartments.
Review from Apartments.com
Property Manager at Ascent on the Highline responded to this review
Thank you for bringing this to our attention. We apologize for the experience you had and want to work to provide a solution for you. Please feel free to contact us; We'd love to learn more about the situation and how we can fix it.