Ascent on the Highline

My experience with these apartments was frustrating right from the start. I scheduled a tour through their text service, but when I arrived, the individual had no idea I was coming and repeatedly claimed not to know where the keys were. It felt like an attempt to deter me from viewing the property.

Despite this, I proceeded with the tour. Afterward, I was encouraged to apply that night, which I did. However, it has now been a week and a half, and I've received absolutely no communication. I've... left two voicemails, and neither has been returned.

This lack of professionalism and communication has been extremely disappointing, forcing me to apply for a different apartment elsewhere. I just want to caution others that this may not be a reliable or good first-choice option make sure to have a backup if you apply to these apartments. Lee mas

mice, roaches, and spiders. and the lady in the leasing office is unprofessional and terrible at problem solving. they will not even acknowledge you if you submit a complaint and they deem is irrelevant

The indoor pool was green and the room was full of mold and mildew, the apartment was in decent shape but they definitely have roaches. And first floor apartments have trouble with mice. And if you live anything above the first floor you best be praying when you go up those stairs, osha would have a heart attack. Just look somewhere else