7/12/26
Verified Renter
Yeah, I wouldn't live here again... the hallways are rundown, the units themselves are nice, which is a plus, but everything else besides the front office, study rooms, and community room needs a mega update. Staff is ok, not a big fan of most of them, but shout out to August, they are hands down the best and made my experience so much better. The office hours are very inconvenient. Also, they lost my credit card even though it was signed mail. The move-in process also needs to be redone bc was... very hectic. Overall, I've had people ask about living here, and I've said, Don't every time. The price we pay for the units you would think makes the complex nicer, but it isn't. Also, to mention, you are not paying utilities PER UNIT. It is the ENTIRE complex. That is the most idiotic thing ever. Why should I have to pay 90-100$ a month for someone who could be wasting so much energy? And with a roommate, we are paying $200 a month in units together. That's insane. Glad not living here again.
Review from Apartments.com
Property Manager at Union 9Seventy responded to this review
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations.
We truly appreciate your kind words about August. We're so glad they made a positive impact during your time with us, and we'll... be sure to pass along your recognition. We also appreciate your feedback regarding the condition of the community, the move-in process, office hours, and your overall experience. Comments like yours help us identify opportunities to improve.
To clarify, electricity is individually metered and billed based on each apartment's actual usage. Other utilities are allocated by our third-party billing provider using a formula that considers factors such as apartment size and occupancy. While we understand this billing method may not be everyone's preference, we appreciate the opportunity to provide clarification.
We wish you all the best in your next home and thank you for having been a part of our community.
Best regards,
Grace Cullins | Assistant Community Manager
Union 9Seventy | union9seventyamgr@greystar.com | 720.680.3726












