5/3/25
Don’t Do It!
The property is old, falling apart, has structural damage, and on top of that, property management did nothing about the mold found in our drywall. Maintenance is unresponsive. The fire alarms, both in your unit and building wide, go off frequently. Appliances are gross, dated, and don’t work properly. The pool never opens on time. The package room is largely inaccessible to couriers which causes delays in delivery. Communication from property management to residents is almost nonexistent.... “Improvement” projects often take significantly longer than they should and generally cause more issues than they solve. Save yourself the frustration and rent literally anywhere else!!
Review from Apartments.com
Property Manager at Heights at Interlocken responded to this review
Afternoon!
We're truly sorry to hear about your experience. Your feedback is very concerning and not in line with the standards we strive to maintain. We understand how frustrating these issues must be and regret that you felt unsupported during... your time here.
Maintenance delays, fire alarm disruptions, and poor communication are serious matters—we take each of them very seriously. We consistently communicate with our team to ensure that repairs and resident concerns are addressed accordingly.
While we know this doesn’t undo your experience, we do appreciate you taking the time to share it. If you'd like, please contact our office at your convenience to address this further.
Heights at Interlocken
