SB1K

New staff has been great, Melissa I believe has been pleasant to deal with in the front office. They helped when I lost my key and fob immediately, the only bad thing I can say was there was some paint overlap when the last management had the apartment repainted hastily. New management and things have been pleasant so far, no complaints with them at all.

Echoing other recent reviews- the quality of this building has deteriorated. High staff turnover and constant safety concerns are the new norm.
Fire alarms go off all the time and are exceptionally loud with strobe lights. Homeless people make their way in, in part because there has been NO GARAGE DOOR FOR MONTHS AND MONTHS leaving the building vulnerable.
Staff are rude and unhelpful and do not follow up on concerns and complaints- including residents smoking on balconies, using balconies for… dogs to use as bathrooms, and dogs peeing all over the carpets in hallways. Building isn’t kept clean with trash in stairwells and hallways.
I would recommend spending your rent money somewhere that feels safe! Read More

This was the absolute worst apartment experience in my life thus far from start to finish. Our move in was a complete mess. We later realized that nobody ever knew what was going on in the office because management is constantly turning over. In the 10 months we stayed in this horrific lease, we saw at LEAST three separate managers. Further, the handoff process for their documents is nonexistent. The regional manager – Michael – is kind enough, but seems to have no idea what actually happens… with the management team at SB1K.
If you think about moving here, they talk all about their amenities, but don’t take that at face value. If you want to use the resident lounge, you have to pay $350 (!!!!!!) dollars. The pool is disgusting. It is NOT salt water and our friends saw a homeless man bathing in it on more than one occasion.
They also have mice. We caught FOUR mice in less than 2 weeks. We also had friends on the first floor catch videos of mice on her cameras at home. When we called to report it, they assured someone would come by to exterminate. More than TEN DAYS LATER someone finally came, threw some poison behind the fridge and stove, and called it good. When we decided to end our lease one month early because of this, the manager at the time said she understood and would allow us to leave. By the time we completed move-out, this manager (the THRID manager we knew of in our time there) had left. The new manager said she was not handed over any info that we were allowed to end our lease because of these health hazards, and she tried to charge us OVER $6,000 to leave.
Finally – it’s blatantly unsafe. The doors are constantly broken (INCLUDING the garage door), so people from the outside can get in at any time (hence people bathing in the pool). During one of our last weeks enduring this place, we were woken up at 2AM by someone running their shoulder into our locked door and trying to get in. While I called 911, my partner tried to reason with the intruder. He started showing videos of explosions, violence, etc. through our peephole on his phone. Not only did the property management not care when we sent the video to them, they also did nothing to notify residents that this occurred nor did they even send a simple email regarding safety. The 911 operator actually told me other people were calling in about the man outside, but NO SECURITY WHATSOEVER was anywhere to be found in or around the apartment complex. Read More

I have lived in about 8 luxury apartments throughout Denver in all sorts of different neighborhoods and I used to manage apartment buildings as well so I have a pretty good grip on how operations work.

The good: Location, the actual inside of your apartment is nice, layout of apartment is ideal, maintenance is quick for issues you have within your apartment, friendly neighbors, dog lovers throughout the building, events.

The bad:
From the second when I received my keys and they did not open… half of the doors on day 1 until this very second with the fire alarms going off for the third time this week...please trust me when I say to RUN RUN RUN. You will be better off paying a little bit more at a different apartment building in the area.

When I first moved in, the doors within the parking garage to get into the building did not work and I couldn't get into the building. I asked over and over and over when they were going to get fixed and they kept delaying it. To this day I still don't know if they work because one day I decided to park on the street to carry groceries in and my car got STOLEN that night. Our other car got broken into one of those nights that the garage door was broken. Things like this happen with city living, but this is why you seek out at least a functioning garage - it won't happen here. I finally got my car back and it got stolen a second time FROM THE ACTUAL LOCKED garage. I never got the car back.

Fire Alarms... They will go off at 3AM on a Saturday, 1AM on a Monday, 2PM during the day. It is never ending. IT IS BAD. Alarms do go off once in a while in these large buildings, but this is a common occurrence here. This week, people are lucky to hear it three times!

The pool is absolutely disgusting. We refuse to use it and would be embarrassed to have people over at it.

There is poop literally everywhere. This is not managements fault but it shows the type of people you live with. Dog poop on the sidewalk, in the road, all over the grass to the point where it can't grow. It's honestly disgusting. You will step in dog poop while living here.

ALSO they sent me to collections for my move out. They never sent me an invoice through their portal or to my new address they provided so I assumed I didn't owe anything at move out. I even logged into my account and it said I owed $0.00. Months later I found out they reported me to collections. Make sure to reach out to them after you move or your credit will be screwed. DO NOT MOVE HERE. Read More