Isabella Apartment Homes

I stopped in to check out Isabella for a possible relocation to Colorado & was very impressed with the high level of customer service & professionalism I received from Renee & Lane in the leasing office.
The community is beautiful with various walkways throughout & the year round pool and hot tub are pretty neat as well. I loved how close the fabulous restaurants are!! I would definitely recommend to anyone who is looking for a wonderful location & beautiful townhomes with attached garages.

We have lived here for 2 years as Alara and as Isabella. It was horrible as Alara and has only gotten worse with the new management. Across the street is The Tavern, a bar, which has resulted in lost sleep because of the horrible noise and terror with the 2 shootings (yes, we are worried about Gang violence in Greenwood Village) which took place a year ago at that property. The new Isabella management is even worse than the first. We have had to wait about almost a month to get any kind of… service needed at the apartment. If you have a leaking faucet, good luck! We also never get notifications if we get packages.

Even more appalling, we set up automatic bill pay -- the first month it never pulled. I went down with a check to pay (I didn't want a late payment) and they cashed that. The second month, I was worried that the automatic bill payment wouldn't work and I was on my honeymoon, out of the country. I went to the office a week before and gave them another check in case it didn't work. The lady promised me it would not be cashed if the automatic payment didn't go through and that she would shred the check if needed. Dec 1 comes along and they charged me 2x the rent automatically (over $4200) because of the automatic bill pay --- charged twice because they never counted my first check. Then, I see that they charged me over $2000 in the check i left for them before the honeymoon. A total of $4400 more then our monthly rent-- the one I had given to them only IF December's rent didn't go through. It ruined our honeymoon. Very unprofessional staff. Called and they were annoyed with us, like we requested a triple payment, then hung up on us when we asked for a refund. They are now refusing a refund!! They owe me over $4000. Absurd Poor service. Expensive, for no value. We cannot wait to move out of this horrible complex. Do not move here if you can help it. Read More

I really wanted to thank you for Isabella office staff's kind help and quick responds for all issue, all the time.
I lived this apartment many years and Isabella management is the best!!!!
The staff (leasing and maintenance) are all very friendly, experienced and eager to help for the betterment of the community and residence experience.
Any maintenance issues were resolved the same day.All Office staffs are smile all the time. :)
They were doing their best to help with any issues I had.Even I… didn't speak good English.
Office staff and maintenance are Kind and professional. I just moved out this apartment due my work at GA and my moving out experience was really warming
,easy and Great. Isabella management is trustworthy and dependable. The property is always clean. The apartment are very spacious,high cilling and safe.
Great maintenance Specialists and Excellent Office staffs are available at Isabella home apartment. !!! :)
quite peaceful neighborhood and near all market places. beautiful renovated units. Big windows and big tubs at the bathroom. luxury fire place for winter.
I really Thanks to all staffs who made my living at Isabella apartment as Great and Comfortable.Miss your kindness and care already !! :) If you want friendly people who handle
your living, Isabella apartment is the place to be! Read More

New management is terrible. They do not take care of property, loose rent payments. The place was nice when it was Alara. No package service.