PeakView by Horseshoe Lake Apartments

Peakview by Horseshoe Lake really has it together! From the staff in the office, helping me with all kinds of questions to the maintenance staff assisting me with whatever I needed!, This is the place to live! Quiet, beautiful, centrally located for walks, bike rides and shopping. It truly is the place to be. :)

My girlfriend and I have been living at Peakview for about 2 months now, and we cannot say enough positives about the staff here. When we first moved in, there were a few maintenance issues (e.g. leaky faucet, toilet pump needed replacement, small ripped section of carpet, and a few other small things). It seems that the previous tenant didn’t take great care of the place, and didn’t care to call maintenance about these things. We put in some repair requests expecting there to be a long period... before the staff got back to us, being that most apartment complexes couldn’t care less to actually be on top of things like that. To our delight and surprise, however, they were at our door the very next day and dealt with every one of the issues immediately.
The biggest issue that we had was a persistent cat smell in the second bedroom. It seems that the previous tenant had a cat in that room and didn’t tell management about it (probably the reason they didn’t call maintenance about the issues I mentioned earlier). We told management about the smell and they immediately setup a time for a carpet cleaning company to try and get rid of it. We were blown away by this level of care and service, but unfortunately, the smell persisted. After trying to deal with it ourselves for a few weeks, it became clear that the carpet would need to be removed, and even though at this point the staff had been nothing less than excellent, we figured there was no way they would spring for that. We decided to try our luck anyway, and to our shock, they actually did replace our carpet. This is truly unheard of property management, and I cannot recommend it here enough. Read More

The staff is super friendly and almost feels like an extension of the family itself. I’ve been living here for a long time and I can’t complain about maintenance or anything

Starting with the friendly and competent Suzie in the Leasing office and Rob and Nikos on the Maintenance team, the Peakview staff has been both professional and responsive when dealing with issues and requests that have required their attention. Of note, has been their excellent communication. IRT is fortunate to have them on staff.

Peakview has been very good to us. Whenever we have an issue and need maintenance, Rob and Nykos are very quick to come and fix what's wrong, we do not have to wait weeks to have something taken care of. The office staff is amazing. Geri, Emily, and Suzie are superb and really care about your needs and pocket. Overall a great experience, we have lived in two units here, and love the area as well. Beautiful trees surround the complex, walking paths for me and my puppy, and tons of parking... spaces! What more could you want? Read More