777 Main

I can strongly recommend renting in this building. I like the tall ceilings and the huge windows , the appliances and the very attentive staff. If anything needs fixing they are here the same or the next day. The staff is wsrm and helpful, the building is clean, and the walls so thick that we never hear any neighbors. Highly recommended!

I've lived here for over twice as long as the tenure of the average tenant of this building. So I've seen the good the bad and the ugly.
The Ugly:
- Upon moving into this apartment I signed the lease that gave me one month free as advertised on their main web page. At the end of the lease, I wasn't granted this. The property management team told me all kinds of lies like they never do those kinds of deals. It was not until I sent them an email that they confirmed the free month in an email from… 12 months prior.
- Equipment in the gym is often not repaired for months on end. Some weights have been missing for over a year
- There were loose tiles on the roof that took years to mend
- There was a dead pigeon on the terrace that wasn't taken for a month
- The concierge/security gossip a lot
Good:
- They have the best views in Hartford
- Any apartment repairs are done promptly without concern
- Beautiful lobby
- The staff isn't genuine but they are very friendly
- Fast elevators Read More

The leasing office loves to show off the library on the top floor of the building to prospective residents as a great space to work from home or study. Well, they forget to mention that they allow parties, step practice, you name it, right outside the library's flimsy "wall." The library and club room are constantly crowded with people that don't live here. And when you call the concierge to ask what they can do about it, they tell you to go to your room or sit in the lobby and wait it out.… They're "helpless" and there's "nothing they can do." Even after furniture has been destroyed, residents' personal property (including mine) has been stolen, and numerous complaints from their residents. There is ALWAYS something, and nothing done! Read More

The apartment itself is beautiful and the amenities are great but they're raising the rent from an already ridiculous amount. Super annoyed about this because now I have to move. Also as mentioned in other reviews, the fire alarm going off in the middle of the night and having to walk down 20 something flights of stairs is awful. Then waiting forever for them to turn the elevators back on so 25 floor of residents can try to squeeze on them is very frustrating. I would continue to live here if… the rent wasn't so ridiculous. Keep in mind that utilities are not included in the rent and without windows that open, you have to have the air conditioning on anytime you are home. I set my nest thermostat to be "away" while I am at work (9-5pm) and very quickly it will be almost 80 degrees. The big windows allow for a lot of heat in but no way for it to get out. They say they cycle air through but that doesn't change the temperature at all. Read More