Quebec House Apartments

Property Manager at Quebec House Apartments responded to this review

We understand your concerns and share your frustration.

Our team has been working around the clock to address issues with rodents. Unlike a typical building repair, exterminating rodents from a large building is far more complex because it requires… finding and sealing countless hidden entry points and pathways that rodents exploit throughout the building, many of which are out of sight and difficult to access. We have engaged numerous pest specialists – including a company that uses specially trained canines – to exterminate rodents and to conduct all necessary maintenance and cleaning in the building. As a result, we had to close down the gym in one of our buildings for repairs and cleaning but has since reopened.

We did not anticipate the need to repair the garage, but that effort was absolutely essential and cost more than $3 million.

As soon as the roof replacement is complete, the roof deck will reopen. We are anticipating this happening in late May or early June.

We are taking every step to expedite repairs, prioritize safety, while attempting to minimize impact on our residents. We are committed to making all amenities available once we complete the necessary improvements and repairs. Read More

Property Manager at Quebec House Apartments responded to this review

We understand your concerns and share your frustration.

Providing an affordable, comfortable and clean environment for our residents is our top priority and we are doing everything in our power to address the rodent issue at Quebec House. We have… engaged numerous pest specialists – including a company that uses specially trained canines – to exterminate rodents and to conduct all necessary maintenance and cleaning in the building.

Unfortunately, D.C. has a well-documented problem with rodents, especially rats, that has made it difficult for residents, landlords, businesses owners and more. We are committed to making all amenities available once we complete the necessary improvements and repairs. Read More

Property Manager at Quebec House Apartments responded to this review

Thank you for your feedback. We understand your concerns and share your frustration. Providing an affordable, comfortable and clean environment for our residents is our top priority and we are doing everything in our power – including taking… extraordinary measures and expense – to address the issue at Quebec House.

Unfortunately, D.C. has a well-documented problem with rodents, especially rats, that has made it difficult for residents, landlords, businesses owners and more. We have had numerous City officials at the property and are in full compliance. We were not fined for the rats. A fine was levied on our landscape contractor for using a gas-powered leaf blower and we have made sure their use has been discontinued.

As the sauna and spa are older, we are constantly working on them and continue to bring them back into service to then have some new problem. We will continue to repair the spa and the sauna, as necessary, to keep them working. We are committed to making all amenities available once we complete the necessary improvements and repairs.

Please reach out directly if you have specific concerns so we can address them promptly. Read More