Arbors At Cahaba River

I was sent information and applied for a certain unit. I paid security deposit , set up power and renters insurance paid in full , change of address , bought furniture , cancelled storage etc. for my move. 2 days prior to my move in I receive a email stating my specific unit was ADA and missing cabinets and drawers. I was given the option to continue with unit or another unit with less material amenities then the one applied for ( sunroom ). Communication was given via email , no one even called... . I called and kept receiving email responses until I called again to get someone. Once I spoke with rep she had no other accommodation for me. I asked when the next available for my unit layout would be and she advised would be mid August but would be $25 more a month and no way to change it to what I was renting my unit for. All she could tell me is “ well you didn’t sign anything yet “ but ya’ll took my money. This has placed me in a horrible position as I now need to find somewhere to stay in less than 24 hrs if I do not hear back from the property management team. I do understand mistakes happen but not accommodating me for your mistake is bad business. I was so excited to be staying here. Now I will have to pay more application fees and start over. Lee mas

I don't like leaving bad reviews, but I feel it's necessary to help people make a decision while weighing their options. Up front, it seems to be an ok place to live. The reviews about the security gate that hasn't worked in years are absolutely correct. The cost of utilities are very high. They don't charge for your specific water/sewer usage. They take some sort of average and then also apply dividing water usage across the entire complex. Extremely high fees. Several instances of garbage... not being taken and as of today it is "temporarily suspended" yet they charge for it. Dog poop EVERYWHERE!! Make sure to look at the grounds and how they take care of it. Very high fees for things they don't even enforce. Just to name a few. Lee mas

DO NOT MOVE HERE !!! these apartments are extremely expensive yet you can barley get anything fixed in here . Internet is terrible, they’re constantly shutting off water due to leakages everywhere, valet trash is always skipping out on apartments

This is a joke of an apartment. If you want a nice home with maintenance issues addressed and not ignored, keep it moving, if you want a gated community, keep it moving, office staff ignores maintenance requests and the gates don’t even function. I cannot WAIT to get out of this horrible place.

I’ve lived at the Arbors for 6 years, when I say you will not find a better group of staff members then this place I mean it. Every time I’ve had any kind of issues Theresa has always gone above and beyond to get the issue resolved in a timely manner . Anytime I visit the office they are ALWAYS polite and welcoming and maintenance is FANTASTIC and prompt. This wonderful team is pure definition of why I keep renewing my lease and referring people here. Thank you Arbors for the many years of fun,... laughs, and good food on Fridays with the food trucks. Lee mas