8/9/22
Change offer letter in less than 24 after
I went to renew my lease, so I went to the office and they told me I had to do it online. So I did select a offer and a rate but then when I went to esign the document in the matter of 12 hours or less the offer change by over $200. The staff weren’t helpful in this matter and told me I had to talk to regional person even though I have an email documented rate. They charge you for concierge trash that doesn’t collect at the schedule times and cancels at the last minute with little notice. The... office staff aren’t available and you have to call multiple times before you can get in contact with someone. The amenities are not always accessible. Would not recommend staying here.
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