Metropolitan

I moved in 17 Sept. here are the issues I’ve had immediately upon moving in.

Maintenance Issues:
The pool is not functioning, despite being told by both front desk and maintenance that it was open and operational.
The master bathroom was unusable for 9 of my 13 days:
The master tub did not drain water.
The master tub faucet was not attached to the tub.
The water did not properly switch between tub and shower functions.
tub dirty and soap stains.
The dryer does not dry clothes; a small load... takes 3+ cycles
Bathroom vents do not work in either bathrooom.
The master bedroom door hinges was loose to the point where you have to lift the door to close it.
The blinds are broken, missing, and held together with tape - mutiple have already fallen off that I have had to put back together.
The guest bathroom sink (right side) did not drain properly.
The cord to the master bedroom ceiling fain is broken - pulling it feels like the entire fan might come down.- the light don’t work either.
The guest room closet door knob comes off completely.
Master bedroom closet squeaks really loud.
Additional Complaints
The refrigerator was dirty, with MOLD around water dispenser, mold on top self of freezer was thick and all over, hair, stains inside, and ice buildup in the freezer.
The stove burners were not cleaned and are badly stained.
The carpet was visibly dirty, with noticeable furniture imprints from the previous tenant
Baseboards throughout the unit are filthy.
Windows do not open in the front room.
Windows in the apartment are extremely caked on with dirt, dust, spiders, and other insects.
-Balcony is filthy.
-I am extemely concerned about security and safety:
-My neighbors appear to have suspicious, potentially illegal activity occurring regularly.
-Most concerning of all: THERE ARE ROACHES/ I've seen them entering from the hallway and appearing in entry way and all throughout apartment and complex. -They do no spray consistently like they say. I currently haven’t been serviced in about 5 weeks.
-They enter in and out of apartment without ever saying why.
-The garage is linking with broken pipes everywhere. And some pipes drainage will stain your car.
-The management does not respond when you report anything and there is only one maintenance man.
-The hall constantly smell of urine, poop, and trash
Also no seal from the outside. None of my windows are sealed nor are my doors properly sealed . Lee mas

I recently moved into this apartment community and have already noticed significant improvements under the new office and maintenance team. The management company is clearly dedicated to making this property better, and their efforts are showing. The new office team is responsive and helpful, addressing any concerns promptly. Maintenance requests are now handled efficiently, and I've seen upgrades happening around the property that are refreshing and much-needed. It's evident that the management... company is putting in a lot of work to enhance residents' living experiences. I'm excited to see further improvements unfold and would recommend this community to anyone looking for positive changes and a responsive management team. Keep up the great work! Lee mas

I was charged a fee for a carport replacement they claim was fairly new after I lived in the apartment for over 3 years. They even said the carpet last normally about 5 years. I was never notified of the charges from the apartment complex and only saw it once it was on my credit report as a collections claim. Never receive the documents requested in a timely fashion. They did not utilize the forward addressing or information provided to them. There were several issues with leaks in the... apartment which also resulted in damage that they never fully fixed. Lee mas

This was the worst place I have ever lived!! The staff is very unkind to its residents and the carpet is trash. They will charge you for random things. Multiple people I know who lived there all got hit with a fee. Just a headache to deal with the office. If safety is a high priority for you, this is not the place!

I love it here at metropolitan. The office staff is great, very friendly I love my view and I just feel so at home here! It's so close to a little bit of everything. The environment is so nice and quiet. I recommend anyone to come and view if not just move in already. Thank you very much!