Metropolitan Apartamentos

I recently moved into this apartment community and have already noticed significant improvements under the new office and maintenance team. The management company is clearly dedicated to making this property better, and their efforts are showing. The new office team is responsive and helpful, addressing any concerns promptly. Maintenance requests are now handled efficiently, and I've seen upgrades happening around the property that are refreshing and much-needed. It's evident that the management... company is putting in a lot of work to enhance residents' living experiences. I'm excited to see further improvements unfold and would recommend this community to anyone looking for positive changes and a responsive management team. Keep up the great work! Lee mas

I was charged a fee for a carport replacement they claim was fairly new after I lived in the apartment for over 3 years. They even said the carpet last normally about 5 years. I was never notified of the charges from the apartment complex and only saw it once it was on my credit report as a collections claim. Never receive the documents requested in a timely fashion. They did not utilize the forward addressing or information provided to them. There were several issues with leaks in the... apartment which also resulted in damage that they never fully fixed. Lee mas

This was the worst place I have ever lived!! The staff is very unkind to its residents and the carpet is trash. They will charge you for random things. Multiple people I know who lived there all got hit with a fee. Just a headache to deal with the office. If safety is a high priority for you, this is not the place!

I love it here at metropolitan. The office staff is great, very friendly I love my view and I just feel so at home here! It's so close to a little bit of everything. The environment is so nice and quiet. I recommend anyone to come and view if not just move in already. Thank you very much!

The good: Location, views, walkability, covered parking, nice maintenance staff

The bad: 2 elevators, 1 usually broken, amenities aren't great but are good enough. Has 2 pools and new treadmills in workout area.

The AWFUL: office doesn't return phone calls or emails, and when you stop by during office hours they are closed more than they are open. I once tried to go during Sunday hours and someone was there with a U-Haul to pick up her key and move in and had been waiting for 2 hours. As a... single person I can't buy an extra key fob to give to someone in case of emergency or to check on my apartment or pick up packages if I am out of town for more than a week at a time.

I know renting is not the same as owning, but this takes it to another level. It also doesn't help that tenants let their dogs do their business in the hallway and do not clean it up. Lee mas