9/6/25
Love location but management sucks
I really love the apartment and the location—it’s peaceful, convenient, and the maintenance team is amazing. They’re always quick and efficient, which I really appreciate.
However, management has been frustrating to deal with. When we first toured the property, the manager was on her phone while we were asking questions, which didn’t make the best first impression. After moving in, it took over two months to receive basic things like our trash cans and gate key fob. The backyard had dog poop... left behind from the previous tenants, and the smell was awful. There were also moldy towels left in the washer, and even now the washer still smells because of it—clearly the unit wasn’t properly cleaned before we moved in.
On top of that, they don’t always update our rent on time. We were told to pay a day later to ensure we paid the correct discounted amount, but we were still charged a late fee because of it. We also have to call the office several times just to get someone to answer or respond to our questions.
With better communication, cleanliness, and organization from management, this would be an ideal place to live.
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