Parklane Commons Apartamentos

building is falling apart. they spent a ton of money to update the office, but even before COVID no one was allowed in. when we moved in there were holes in our baseboards where crickets, ants and roaches would get through. everything needs replacing. when we moved in they pushed our move back because they had too much to fix, but they literally painted over dirty walls so there is another persons dust and hair in my wall. there was sawdust everywhere from new cabinet doors, but they only... changed a few, the rest had so much water damage they wont even close fully. plumbing has rust and limestone caked on, we had to go through and scrape it off the sinks so it didnt get in our water. understaffed, and never here to help. only redeeming quality: close to everything. Lee mas

i lived there until the fire last year. They had no availability so I was homeless and lived in a hotel for 6 weeks until I got a new place. They showed no remorse even

How this place has such good reviews is beyond me. It is absolutely horrid here and why anyone would want to leave her is, well, also beyond me. I wish we would have looked at the reviews before moving here last year. Now that we are out of that dump, we realized how fortunate we are not to have contracted a disease from that place. Not literally but my goodness it was bad.

Maintenance sucks, management loses packages and mail, nothing gets repaired around the courtyards and the pool? Well, the... pool and hot tub had been closed for weeks on end without any notice to residents. And even if it was to be opened, everyone there is loud, rude and unwelcoming.

We are glad to have just moved out after living there for a year. And we are never going back. In fact, I don't know if we'd live there rent free... Lee mas

Being current residents of this place, we can't wait to leave. It's disgusting. It's old. They pride themselves on "newly renovated" apartments but it's just worn down buildings. Fencing around the pull is all rusted out, grills don't work unless you throw a match into them to get it lit, doors are old and need to be slammed shut just to close and the grounds are always needing work. Sunrise management ran this place when we first moved in and we loved Aaron but then they brought these other... people in and they completely half their jobs. Some of them are rude, one of them doesn't seem to understand the basic concept of customer service. Crap just sucks here. You get what you pay for... that's all I have to say about that. Lee mas

We've lived in these apartments for a little over a year and a half and at the beginning it was ok management was great, friendly, and really helpful with almost anything! Aaron and Ellen were great managers! Now it's been over two months with the new manangement and everything sucks! I put in a work order the first week and no one came so after two weeks I had to remind and apparently there was never a work order. Almost everyone inside the office now is either rude or clueless! No common sense... nor courtesy. Wish washy on what payment rules seem to be. At first everyone had three day grace period to pay rent, then it became only people that had the new ownership lease. Then you get charged $30 for a 5 day notice fee even if it's only the 2nd or 3rd day late. Twice in the last past two weeks the water has been shut off without a notice. Today being one of those days and I happen to be just walking into the shower and water stopped on me. When I called the office they said it was an emergency but still couldn't communicate with residents to let us know! I mean it's a Saturday morning who's not getting ready to go out and spend the day with family?! These apartments have a serious roach problem and no matter how many times the come to spray, they just running back and forth from apartments! With the old manangement this place was workable, now I hate being here and I can't even communicate with front office without some attitude. Save yourself the time and money and find something better! This place doesn't seem to be getting any better. It's way overpriced for what is considered "renovated". Cabinets were falling, under the sinks were sunken in, counters are coated with the cheapest material that if you leave any sort of paper on it the print will get stuck to the counter, laminate floor is peeling! Yeah like I said save yourself the money! There's 2 bedroom 2 bath houses for the price we pay here! Lee mas