Union Hills Estates

I’ve been staying at Union Hills apartment complex for a little under a year. The staff is great, highly accommodating for any issues or events that might come up. I’ve been pleased with the tenets and other fellow neighbors that stay within the complex. I have access to the stores via foot or car. I would recommend if you are looking for a nice quiet and peaceful environment.

They absolutely made my first time as a single mother living alone AMAZING! I can’t thank everyone enough! It’s an older complex so nothing is perfect, but the ones I worked with Joan, Jacqueline, and the maintenance man “D” listened! ??

Be careful of the condition of the apartment that your holding fee is holding. Thank goodness I found out before I made the move from out of state. Rating them one star due to misrepresentation and not refunding my holding fee. They still had 6 weeks to rent the apartment!!

My experience with Union Hills Estates began in February of 2016, I filled out an application for the rental of a 1x1 and was approved.
Working with Joan was simple and I was quickly approved, one nice thing about this complex is their deposit structure. Rather than having me pay a huge deposit, I was able to apply for something called a ‘Sure Deposit’, this was a fraction of the cost.
Upon obtaining my keys, I went and viewed my unit, right when I walked in I noticed small bugs all over the... windowsill and in the kitchen, I promptly emailed the business manager, Jackie, and advised her of the issue. When she responded, I was told that their pest control company already sprayed and there was not much more they could do. This was totally unacceptable to me because, once I was able to further inspect the unit, I realized there was a serious issue with these bugs (I later learned they were German Roaches). It was so bad that I had to hire my own extermination company to come out and treat the unit before I could any of my things in (or risk the roaches infesting my belongings). I paid for this out of pocket since the management team was sure there was nothing more they were able to do to help me (They do offer courtesy pest control weekly via Bern’s).
Once this was taken care of, there were no other issues with bugs, however; right before I was moving out (October 2017) the pest control team advised there were issues with rats on the roof and possibly in the walls of my building (EW!). I would often hear them on the roof (Second floor unit) but I always figured it was cats.
The complex is mostly quiet, there are some residents who have no regard for their neighbors and blast their music or throw crazy parties but management is normally pretty quick to shut that down.
The only other major complaint I have about Union Hills Estates is their parking, it is so backwards.
I had to park three buildings away from my apartment, while the unit next to mine had a spot right next to our building. In addition to their awful parking, there is only 1 gate in or out of the complex and the roads through the complex only fit one car going either way. So, navigating the complex can be frustrating.
Jackie (the business manager) has always been super helpful, and It is unfortunate that I had to move… the rent was pretty high for me for the space that I had. There are other complexes that offer bigger units for the same price in the area. Lee mas

This was by far the worst place i have ever lived, please do yourself a favor and find something better. Terriblr parking, roaches, paper thin walls, management is a JOKE. Seriously dont waste your money or your time on this dump. If zero stars was an option that's exactly what this place would have gotten and thats what it deserves