Visions Apartamentos

Thank you for community days, it was fun while it lasted. Went a whole month with out anything but confusion. I received email on June 6th, with a 24 hour notice for a activity for Father's Day June 7th, ( a week before the day of celebration) When I arrived at the office and inquired of the activity the employees were not informed. They were unprofessional cycnicaly laughing and mocking me over the situation, and arguing that there was no event and it's even not even Father's day. I felt... harassed on top of being devastated, terrorized that they were intentionally neglecting me. The Club house were it was supposed be held had no welcome signage and was closed and locked before noon. So much time wasted, and unessceary conflict with un reasonable people.
Five star= BBQs at clubhouse, group gatherings and activities. Like all the awesome reviews I read... That lead me to sign. What happened to all our amenities?
I don't even feel comfortable going into my lobby for a cup of coffee, and could never lounge in peace being forced to "share" this space with these employees. All the while they lock down our clubhouse and use it for their own breaks and lounge. I don't feel safe in common areas because of the crime from the homeless drug trafficking through our complex and the complete lack of enforcement in the community.

Thank you for addressing the issues at the spa and grill areas. Unfortunately Issues constantly recurring and maintance is in able to keep up. Fire pit has gas leak and work orders unprioritized. Security issues with homeless traffic using facilities for resources and the pools to bath in, creating hostile TOXIC living and working environment for everyone. This place is a slippery slope. Lee mas

Not usually a negative reviewer but if there is a minus star rating I would give them a -5.
Rented July 2023 and just fulfilled 14 month lease so not asking for freebies or refunds. Throughout the whole lease, experienced a black bug and roach infestation. Put in several maintenance requests and nothing was done. The guy comes out and sprays by the door and leaves. I called the front office and they said I would have to pay for extra exterminator visits. The bugs were already residing there... before I moved my elderly parents in. Terrible place and unhelpful staff. I wouldn't wish those loving conditions on anyone. Lee mas

I honestly really love it here. I moved in in November. The office people are super nice and they are very helpful.

The other reviews complained of there not being parking, but I didn't experience that. There's usually plenty of open spaces. The clubhouse is really nice and I like to hang out there and study.

There's no pests at all in the apartments. This is Arizona, and finding an apartment that doesn't have creepy bugs is awesome! That's super hard to find in Arizona.

There's only one... thing that I would suggest is to have a table in the clubhouse that's for studying. There's a coffe table but it would be nice if there was a round table or a place to read besides the couch. But this is just a suggestion not a complaint.

I love it here and I feel at home here. Lee mas

I've lived here since Dec. of 2017, I've lived in 3 apt. complex's in my life and this is the best one. This place and the surrounding area both look nice and are kept in good condition. Considering what rental prices in Peoria seem to tend to be this place has the most reasonable rates for a nice apt. complex.

The office staff have always been polite and helpful. The office staff has always seemed to be available during office hours unlike the last place I lived at (The Villas on Bell) where... they would normally close the office hours early with no clear reasonable reasonable reason. Maintenance staff here have always done a good job by being polite and getting the work done correctly. I don't think there are any repairs that have taken longer to get done than a few days unless something they needed for doing the work needed to be ordered. Plenty of times they've gotten the work done by the next day.

It's also normally plenty quiet here except for being able to hear the traffic on the 101 Loop or anyone occasionally being loud in the parking lot. There was one time another tenant was playing their stereo waaaaay too loud and I called the office to complain (this was probably about 2 pm) and the office immediately called them to tell them they've gotten a complaint and to turn their music down.

The only significant issue is the lack of parking. There's not much visitor parking and the office has admitted that the amount of parking has always been a problem.

With all that said I've recommended this apt. complex to a number of friends and I still would. Lee mas

The worst place to live. The office staff is rude (not to mention when you go into the office they are always talking bad about residents) and maintenance staff is lazy. I constantly see them smoking outside by the parking lots while conversating. If you ever have a maintenance emergency the operator is rude. She doesn't even let you finish your sentence. When maintenance finally decides to come (can take days even weeks.) They make you feel like it's a burden that they have to fix something.... Just as I alwats pay rent on time I expect to rely on them to get things fixed. The leasing staff and manager have zero experience with customer service. Expect to live with spiders, roaches and ants in your apartment and outside throughout the complex. You tell management of the issues and they just act as if they don't know what you are talking about. I have pictures as proof. Also there is no assigned parkings they are first come first served. Parking is very limited especially at nights. The only nice people here is the lady who cooks breakfast she's such a delight, the cleaning ladies and the 2 elderly maintance guys. Please save your selfs constance headaches. I do not recommend leasing here. Their are other beautiful apartments around the area and well managered for the same price or even cheaper than at visions apartments. Lee mas