12/12/25
I hate it here
The photos and the model unit they show you are great, but i was shocked when i walked into my apartment. The apartment is old and the wood finishes have a mysterious black substance and specks. I took photos of everything and nothing was done about my concerns. The paint is poorly applied and the light fixtures are crooked. A lot of the wood is peeled off and when I moved in there were still stains on the walls and stickers from the previous renters. I live on the bottom and the sound carriers... loudly, I can hear every single step my upstairs neighbors take. It was cheaper for me to move here but I can’t justify it anymore.
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Administrador de la propiedad en Carlyle Townhomes respondió a esta revisión
Hi Shelby, thank you for taking the time to share your experience. We’re truly sorry to hear that your apartment did not meet expectations upon move-in. Concerns regarding cleanliness, condition of finishes, noise, and incomplete preparation are... taken seriously, and this is not the experience we want for our residents. We would appreciate the opportunity to review your concerns in detail and see how we can address them moving forward. Please contact our office directly at (480) 582-4911 so we can work toward a resolution.
