28/5/24
What a mess
I'm not a resident but I called and asked for a tour of the facility. I made an appointment with Rick and when I arrived the office was locked. Almost 10 minutes after the scheduled appointment someone from the office finally saw me at the door and opened it. The lady who talked to me made me seem like I was a burden for showing up. The man Rick I scheduled the appointment with apparently had the day off so she was forced to take me. On the tour I noticed all of the complex looked run down. The... buildings need painted and exterior wood looked rotted away. The apartment I toured seemed nice and updated and I would have signed a lease right then but the woman showing me around was just so rude it left a bad taste in my mouth. It looked like they were updating the property because we ran into a million workers.
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Administrador de la propiedad en Birdcage Village respondió a esta revisión
Thank you for taking the time to share your experience with us. We're sorry to hear that your visit to our community was less than satisfactory. It's disappointing to learn that your scheduled appointment with us didn't go as planned, and we... apologize for the mix-up and any inconvenience this caused you.
Our commitment is to provide all visitors with an excellent experience and your feedback is essential
for us to improve. We appreciate your observation of the property improvements that are currently underway at our community. Unfortunately, construction is part of the process in making Birdcage Village a great place to live for our valued residents. Please contact us directly so we can discuss your visit in more detail and find a resolution. We hope you'll consider giving us another chance to make a better impression.
