Homecoming at Eastvale

Before moving in I saw some of the reviews concerning gates left open, garages broken into, etc. but after being here 6 months I haven't seen anything like that. Almost everyone has a ring camera, and the gates are closed always (unless broken, which has happened a couple times). I've had a few maintenance requests that are always addressed in 24 hours or less, and even help from the night manager at 2am for an issue. The management office has called me a few times in the last 6 months just to... check up on me and make sure everything was okay. Overall, I've had nothing but exceptional experiences here and I'm happy to live here. It is pricey (but honestly where isn't right now), but the phrase "you get what you pay for" couldn't be any more true here. I'd recommend anyone looking to choose Homecoming. Lee mas

I was extremely disappointed in the way Homecoming at Eastvale does business. When checking out the apartment complex before moving in it seemed really nice, well taken care of, and secure. However while we lived there the mailboxes got broken into, multiple cars/garages were broken into, and people going through the trash dumpsters. The gates are left wide open probably approximately 50% of the time so they really don’t do any good. There was multiple times they got behind on the yard... maintenance to the point rose bushes were growing over the entryway to our apartment. We also had our smoke detector go out of service for being outdated and requested new ones. They picked up our old ones but it took a month to get new smoke detectors and the whole time we were without a single smoke detector. For the high price paid on the apartments you would expect better security and service. Also be aware when you move out they will nickel and dime you for carpet cleaning, painting, and general house cleaning so be prepared to not get your security deposit back and possibly owe more. When were moving out we also got about $1,000 charge because we were a few days short of a 30 day notice even though when we were asked at 30 days if we would be renewing for a 4th year we told them we were waiting for escrow to close before we made a final decision and we were told “okay no problem just let us know” but they did not mention the fine print in the contract that if we didn’t give exactly a 30 day notice we would be charged half a month’s rent for being a few days past 30 days. Lee mas

so far for 2mos been very satisfied with our stay...praying no problems will occur so we wont be disapppointed

I really enjoy living here. My family and myself have really enjoyed this community and staff. 1 month in and it’s better then expected

I have lived at the Eastvale location for 3 months. I have not had a pleasant experience at all. The resident service is no help at all and have lied on multiple of my documents about providing services that they have not given. This company has no regard for how to communicate with their residents in a professional and proper manner. As a new resident I expected to have received more communication on the policy changes that they had rolled out. Here with the Lewis Management it is your... responsibility to find the new policy changes and find the information yourself. When I initially signed the lease I was even the information by lessening agent Thalia, that since I will have two cars and a garage that my roommate and my self could switch out the cars in the garage to share the garage rather than purchase another garage that is on the outskirts of the campus. Now I am being given a ticket for parking in the parking lot rather than the garage because my parking pass is green not orange. I do NOT trust this company and would NOT recommend spending your time or money with the deception and inconsistency of the Lewis Apartment Brand. Lee mas