5/1/26
Verified Renter
After spending a year here, I would still say the team is awesome. However the cleanliness and holding residents accountable for trash and smoking could use a little more work. Since living here I’ve seen trash and trash cans outside of doors, in violation of the rules provided. I can tell no one is being fined due to the continuous behavior. Hallways smell bad, ironically except for by the trash room(that scent is lovely). There has been this brownish slime on the windows for months & recently... a dead roach was chilling in the hall for about 2 months. Cigarette smoking has kicked back up in the stairwell. Elevator consistently smells like pet urine and isn’t cleaned for days. Starting to feel like living in a ran down motel. This is no problem of the property, but can’t open windows because the train smoke comes in and piles of black dirt builds up. Absolutely still love our apartment layout.
Reseña de Apartments.com
Administrador de la propiedad en Embark Apartments respondió a esta revisión
Dear Resident, Thank you for your feedback and for recognizing our team and apartment layouts. We truly appreciate it. We apologize for the cleanliness issues you have experienced, including trash and smoking. These concerns have been shared with our... management and maintenance team, and we are actively working to improve cleaning standards moving forward. We value your input and encourage you to contact the leasing office directly if you would like us to address any ongoing concerns in more detail. Thankyou, Team Embark
