Towne at Glendale

We are truly sorry to hear about your experience and want to acknowledge your concerns. We understand how frustrating it can be when maintenance issues reoccur or when amenities are not available as expected. Please know that these matters are taken... seriously.
Maintenance: Our team works diligently to address repair requests, and we regret that you’ve experienced repeat issues. We are reviewing your service history to ensure lasting solutions are provided.
The Pool is undergoing remediation and upgrades. Unfortunately, unforeseen construction delays have extended completion, but these improvements are being made to ensure long-term safety and enjoyment.
Construction: We understand the inconvenience caused by ongoing projects and appreciate your patience as we work to complete these improvements.
While we realize this does not undo the frustration you’ve felt, we want to assure you that our team is committed to making meaningful improvements. If you’re open to it, we would appreciate the opportunity to speak with you directly to better address your concerns. Please reach out to the office at your convenience so we can assist further.
Thank you for sharing your feedback. It helps us to identify where we need to do better, and we are committed to improving the resident experience here at Towne at Glendale.
Sincerely,
Towne at Glendale Management Lee mas

Thank you so much for your kind words! We're glad to hear that you've had a positive experience with our maintenance services so far. We’re committed to keeping that level of service going strong, please don’t hesitate to reach out if there’s ever... anything you need! Lee mas

You're the best! We really appreciate the positive review.

Wow - thanks so much for bringing this to our attention. We'd like to get more details, so as soon as you've got a moment, so please contact us at towneglendalemgr@greystar.com.