20/9/25
Verified Renter
The current management team is unresponsive, unprofessional, and operates with a blatant "take it or leave it" mentality that signals they have no interest in earning or retaining residents' business. Rather than treating residents as valued members of a community, they reduce them to mere numbers on a spreadsheet—interchangeable, disposable, and ignored.
Email communication is curt, dismissive, and at times outright rude. Accountability is nonexistent. Management is largely invisible, and... instead, unqualified individuals make unilateral decisions far outside their authority—then go silent when confronted or questioned.
As a long-time resident, I remember when this community was managed with integrity, care and decency. That’s all gone now. The current regime shows no interest in maintaining that legacy, let alone upholding even the minimum standards of respect or professionalism.
Park Newport is no longer being managed, it’s being mishandled.
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