The Royce

Pros:
• New management is a big upgrade. Valeria and Ed are very helpful and went above and beyond to help me. Maintenance is fast—usually within 48 hours. Cleaning staff is highly active to keep property clean.
• They’re improving the property. New decor, updates, and resident events make it feel more cared for.
• Nice amenities. Gym and pool are great if you use them. Gym is one of the better ones I’ve seen.
• Friendly community. Most residents are polite and easy to talk to.

Cons:
•... Noise is a serious problem. You’ll hear everything above and below you. Sleep can be difficult, and even quiet music can trigger complaints. Zero soundproofing.
• Build quality is cheap. Floors, appliances, and finishes feel low-end for the price.
• Elevators are slow and sometimes down. Expect to wait, especially during busy times.
• Parking rules are inconsistent. Can’t park on ground floor where leasing office is, but some cars stay there for weeks with no issue. I got a warning after 48 hours.
• EV charging is limited both ground floor and reserved EV charging. Been on the waitlist a year, still no spot for reserved.
• Apartment numbers are confusing. First digit doesn’t match floor, which constantly throws off deliveries.

Bottom Line:
If you can tolerate noise or have quiet neighbors, it’s livable. Great staff and amenities, but poor construction holds it back. Lee mas

Worse place I have ever lived in Irvine

No number on buildings so delivery people can find you

Broken elevator over for two months no way to get in building without staircase by the street and no other way to get guests or delivery drivers

in Extremely small kitchens This place is a full on Monet, flimsy building and poorly managed
Counting down the days till I can get out

Very well thought out building friendly people .. safe place

But the loudest vertigo inducing apartment I’ve ever lived. I don’t hear talking but, Cabinets are built right up against next to short flimsy ceilings and floors and pergo flooring, really bad movements and noise , banging, rolling, grating and especially if your neighbors have a dog or they close cabinets a lot above you and under shakes
And extrnelely extremely hard water issues that are so hard to filter out that sticks to hair,... head and skin and does not dry, and builds up in the bathroom Lee mas

When I moved in there was dog hairs on baseboard, large orange hard water splat on the bathroom wall to the door, and dirt and orange stains and what looked like the dog hair in bathtub and in cabinets. and then rolling and quaking sounds from upstairs neighbor like a thunderstorm everyday at 5 pm a crashing ceiling. The hard water is super sticky and it’s caused skin infections for me and so much money trying to find a solution in the apartment.

I would leave zero stars if possible. But alas, one star as the Property is newer and attractive. However, the office employees are unpleasant. Actually they are horrid. Lack client interaction skills, unhelpful, rude, disrespectful, and entitled mentalities.

Additionally they are not enforcing COVID compliance with the use of property amenities. After multiple complaints, Ashley's response was to do nothing. Posting signs is the extent of their responsibility to ensure a safe environment... during covid.

I will not be renewing any future leases. In fact I'll be exploring opportunities to end my lease! Lee mas