Park West

Management here is terrible and horribly unpleasant to deal with. Any time we needed help they were rude, dismissive, or straight up ignored us. The few times we did manage to interact with them directly they were condescending and not at all helpful. We repeatedly had to escalate to the corporate level to solve simple issues because the on-site team was so incompetent. On top of that, the are constantly doing "upgrades" to the property, which meant months of construction outside our windows.... Management also gave us little information on why this was happening, how long it would take, or when it would be complete. I could go on, but really do not live here if you have any other option! Lee mas

The location is ok, it's next to LAX & LAXPD, so it can be noisy all hours of the night.

The apartment itself is great, love the layout.

Here is the major issue: The staff is horrible. everything takes several requests, I feel like I am arguing with teenagers to get them to do their homework just to get my billing corrected. They are dismissive, rude, and flat-out lazy.

So far the only staff that seem to care about the property or their job are the maintenance team.

Poor living conditions. This complex is not properly maintained. There is mold in the unit and visible around the complex. Elevators are often broken, elevator near my unit has been broken for over 5 months. No security presence, cars are broken into often.

Elevators are ALWAYS broken, Stairs are sporadically placed with no useful destination, Door locks were changed without informing residents, everything in the unit is as cheap as it comes, our living room is a at such a bad slant we had to prop up the front portion of our couch with wooden beams just so we wouldn’t feel like wr were falling forward, architecture is garbage, I don’t think anything has been updated since the place was built, fire alarms randomly go off all the time, units are... gross upon move in, laundry rooms are always disgusting, Gate for parking is often broken so it’s left shut or it’s left open for anyone and everyone to come as they please, constantly woken up by homeless people / drug addicts wandering up and down the street at 3am screaming and fighting, someone was assaulted in the gated part of the garage one morning while I was walking to my car, I’ve had to call the police several times since living here due to residents or events happening right outside the apartment including someone’s car bursting into flames, the park is unusable and has attracted a lot of crime including gang violence. The hallways echo everything especially people’s voices and air planes are extremely loud. This place doesn’t care about you. Management isn’t available. I ABSOLUTELY 100% DO NOT RECOMMEND PARK WEST!!!!!!!! SPEND YOUR MONEY ELSEWHERE!!!!!!! Lee mas

This place has no redeeming qualities. They will find ever chance to charge you fees and don't expect a refund on your deposit upon exit. My car was broken into twice, along with many, many others in the lot. The parking garage gate is constantly broken. The elevators are constantly broken. There was mold in my closet and windows. It's across the street from a huge homeless encampment. There is tons of noise from Lincoln Blvd and the airport. We paid for amenities we were unable to use. ... Literally, not a single positive. I could go on, but if I can keep one person from wasting their money or giving them business.. I'm happy. Lee mas