Stella CA

Unfortunately mismanagement has, and continues to, run this place into the ground. Don't move here unless you like the thought of your packages getting stolen. Do not believe the sales pitch and marketing spin, things got much worse when GreyStar took over in May 2024. Management continues to be unresponsive to hundreds of packages dumped daily in the lobby due to a situation they caused by taking the pre-existing, well-functioning package room away as soon as they took over in May 2024... .
Management does not respond to tenants numerous emails and phone calls, does not communicate timely (oftentimes, not at all) about basic critical community issues like: elevator/amenity outages, package theft and mismanagement (GreyStar actually took the package room away!), security incidents including homeless folks getting into the building, extremely loud, early morning construction around the property... just to name a few.
Unless you have no other feasible options like i did, i would strongly urge you to look elsewhere.
In addition to the package problem, building security has become a major concern:
- multiple vehicles have been broken into in the parking garage.
- two stolen vehicles this year in the same parking garage.
- In June a resident's apartment was broken into and they were threatened at gunpoint.
Yet management does nothing: The office manager's response to the break-in was "there are bad people on this planet and we can do nothing about it". (!)
This is not at all the response one would expect from a property that advertises itself as "luxury".
Seriously, if you other options that work for you when apartment searching, take them! Lee mas

While Stella looks great on the surface—modern design, nice amenities, great location—living here has been a frustrating and, at times, disturbing experience.

Security is a major issue. My car was stolen from the secured garage, and there have been frequent reports of package thefts, vehicle break-ins, and even apartment break-ins. What’s worse is the near-total lack of communication from management. Residents are left in the dark—no warnings, no updates, no sense of urgency. Even when extra... security staff shows up, there’s no explanation. It creates the impression that management either doesn’t care or doesn’t want residents to know how serious the situation really is.

Beyond that, the building itself is often dysfunctional. Elevators break down regularly. Key fobs randomly stop working. The intercom system has been out for ages. Amenities like the pool, gym, and lounges are frequently closed with no notice or timeline. These issues might be tolerable if the staff were helpful—but in many cases, they’re the opposite: dismissive, unresponsive, and sometimes outright rude or combative.

This place charges luxury prices, but what you get is a poorly managed building with ongoing security risks, neglected maintenance, and a management team that rarely engages with residents in good faith.

I hope this review helps others make an informed decision. I would not recommend Stella to anyone until there are clear, consistent improvements in both safety and management accountability. Lee mas

This place could be so great but it is currently a complete SLUM. Do NOT rent here for any reason.

Unfortunately mismanagement has, and continues to, run this place into the ground. I moved here in March 2023 when it was managed by the last company, Cushman Wakefield, and while i heard horror stories from more longtime residents, found the living situation to be frustrating at times, but acceptable for a luxury.

Do not believe the sales pitch and marketing spin, things got much worse when GreyStar took over in May 2024.
Management does not respond to tenants numerous emails and phone calls,... does not communicate timely (oftentimes, not at all) about basic critical community issues like: elevator/amenity outages, package theft and mismanagement (GreyStar actually took the package room away!), security incidents including homeless folks getting into the building, extremely loud, surprise early morning construction around the property... just to name a few.
Oh, and if you do manage to make contact with the property manager, she will roll her eyes and laugh in your face when you express the above concerns, telling you "itll never happen" (when you ask them to re-open the package room because now boxes are just dumped in the lobby) - seems like not a great attitude for a property manager to interact with residents, but what do i know?

Unless you have no other feasible options like i did, i would strongly urge you to look elsewhere. Lee mas

An absolute nightmare, so disgusting and not taken care of, management is an absolute nightmare