SKAIA

First of all, I want to give a huge thank you to Jowanna, Nicole, and Erwann, because of them I was able to get in a quick tour, sign my paper work, have my apartment of choice inspected, and moved in at a timely manner. Before applying I was so stressed as I needed to find a place quickly that met all my needs.

Let me just say, the view is incredible! As an artist I enjoy going up to the top rooftop (yes, there's more than one) and setting up my easel and painting.
The other amenities are... nice as well, including a rooftop pool, gym, and more.
I don't have a pet, but there's a pretty decent size dog park/run. Jowanna was even nice to ask me if I'd prefer being on a floor with less dogs, not that I mind but someone might. I enjoy that it's located in the center of the night time action, but tucked off in a way you still feel safe.
I also really appreciate the decent size parking lot and constant security around the place. Jaz and all the rest of the security have been really nice and welcoming and all contributed in some way of making my move easier.

Thanks guys. Lee mas

My experience with ZO Apartments has been great! Nicole is literal sunshine. I also love all the amenities that are available to us. Having BART and a billion bus stops just 2 blocks is such a plus! The place is clean and well-maintained. There are also FREE events that come with FREE food. This Christmas, I didn't even need to buy wrapping paper, tape, or tags because there was a station provided to us for that too.

That said, most of the issues that arose seem to be due to tennants, i.e. the... occassional smell of weed in the hallways despite management's incessant reminders that smoking indoors is prohibited, the recycling and trash chute being clogged due to someone disposing a carpet in the chute, etc.

ZO Apartments is a great place to live. I highly recommend! Lee mas

This apartment community is great. The residents and staff are nice and attentive. I really enjoy the amenities here and I love the location of the apartment complex because it's near the lake and plenty of restaurants and shops.

It was going so well. Then none of the promises were made. There’s continual change in property managers, nothing can ever get done. None of my issues have been properly addressed. If I could afford to move, I would.

Honestly it's been fine ish but management has changed over like 5 times since we've moved in, they've lost countless documents, and everything seems to be broken (trash chute, front door, all the elevators, etc.) With all of that they're somehow increasing our rent $300/month? I don't know how people can justify moving in somewhere that doesn't maintain the basic facilities (like doors and elevators) to live.