Vista Promenade Apartments

Very rude management, water constantly gets shut off and aggressive dogs (sometimes even off leash!). Not enough parking even though we have to pay for parking permits since they never tow anyone.

I recently had the unfortunate experience of renting an apartment at this place. I cannot emphasize enough how disappointed and frustrated I am with the entire ordeal. From the moment I stepped foot into this place, it was clear that I had made a grave mistake.

First and foremost, the apartment was in a state of utter disrepair. The walls were covered in chipped paint, and there were visible cracks throughout the entire unit. The carpet was stained and worn out, giving off a foul odor that... never seemed to dissipate no matter how much I cleaned or aired out the place.

Maintenance was virtually nonexistent. Numerous maintenance requests went unanswered for weeks, leaving me to deal with leaking faucets, a malfunctioning air conditioning system, and a faulty electrical outlet. It was as if they didn't care at all about the well-being and comfort of their tenants.

The noise level in the building was unbearable. Thin walls and poor insulation meant that every sound echoed through the hallways, making it impossible to get a moment of peace. I could hear my neighbors' conversations, their TV shows, and even their footsteps as if they were in the same room as me.

Security was another major concern. The building's front door was often left unlocked or in disrepair, allowing anyone to enter without any form of access control. This lack of security made me feel unsafe and constantly on edge, especially during late hours.

To make matters worse, the management team was extremely unprofessional and unresponsive. Whenever I had an issue or complaint, they would dismiss it with a half-hearted apology and empty promises of addressing the problem promptly. It became apparent that they were more interested in collecting rent than providing a decent living environment for their tenants.

Finally, the price I paid for this subpar apartment was exorbitant. Considering the appalling condition of the unit and the lack of amenities or even basic upkeep, the rent was outrageously high. It felt like a complete rip-off, and I deeply regretted ever signing the lease.

In conclusion, I strongly advise anyone considering renting an apartment at vista promenade to steer clear. The dismal condition, lack of maintenance, excessive noise, poor security, and unprofessional management make this place a living nightmare. Save yourself the stress, frustration, and financial burden by finding a better place to call home. Lee mas

I've been trying to get my roof fixed since Feb 14th, 2019. Even called Temecula Code Enforcement for help. Today(May 4, 2023)my dining room light fixture is dripping. They will show up in a week or 2 paint over the damage on the ceiling leaving the mold dormant until the next rain. BEWARE!!!

Vista Promenade is a great place to live. The maintenance and staff are very helpful.

The actual move in process was great! The staff was super friendly and helpful! Unfortunately, we have already had a package stolen from our front door. I understand that this has nothing to do with Vista Promenade itself, but it is just a shame that this happened on our first day here.