27/11/23
High Charges for Lease Termination Fees
Checked in without any assistance, it's like a self-service hotel. Haven't encountered a single staff member in 11 months! There are swarms of flies outside, and despite attempts, the gaps near the windows remain unresolved, allowing a constant influx of flies into the room, which is nauseating! They charge exorbitant fees upon termination of the lease! Once again, attempts to contact staff have been fruitless. They seem indifferent and only active when it comes to demanding money! I strongly... advise against renting from this apartment
Reseña de Apartments.com
Administrador de la propiedad en Verandas respondió a esta revisión
Thank you for sharing your feedback; we deeply value customer satisfaction. We apologize for any shortcomings you've experienced. To address your concerns thoroughly, we'd like to connect with you. However, as there's no name or apartment mentioned... in your review, we kindly request you to reach out to us directly. We offer complimentary pest control services and are committed to resolving the fly issue in your area. Additionally, we want to ensure any gaps near the windows are promptly addressed. Please call our main phone number, select the 'Resident' option, and then choose the 'Community Relations Team.' This dedicated team is here to assist residents and ensure all concerns are promptly resolved. We appreciate your understanding and look forward to assisting you soon. Thank you, your Verandas Team.
