Riverbend Apartments

Parking lots are unregulated. My vehicle has been broken into on two separate occasions. There are random broken down cars or junkies hanging out in the back lot. Potholes everywhere. Gate is broken. (Was told that would be fixed, almost a year ago). The same broken down vehicles have been out front for over a year (maybe longer, that's just how long I've been here). The rear parking lot is always full, although half the cars do not have parking stickers on them.

There's always trash all over... the place. The hot water does not last long. Smells like marijuana and cigarettes in every hall. They do not handle maintenance requests in a timely manner, if at all. I was once told they are only handling priority work orders when I mentioned a mice in the hallways. The office manager is never there, nor responds to email/call/text inquires.

BEWARE! Lee mas

Be mindful that is a big company and they will treat you as such. I’ve dealt with 2 or 3 different individuals, from countless numbers and emails, from the start of the application process to moving in so prepare yourself for a lack of accountability. They will have you sign your lease, pay your fees, and then you’re off to fend for yourself.

The Property - Riverbend: While the inside of my unit is decent, aside from some new paint, the common areas and exterior of the building look almost... condemnable and the staff do not seem to take notice. The partially painted walls, lack of trim throughout, the ongoing, yet non-progessing, construction, dirty stairs/lobby and flickering/missing lights throughout definitely add to the condemnable aesthetic. There’s also an overbearing smell of cigarette smoke as you walk the hallways. The parking lots are constantly littered with trash and there are potholes deep enough to swim in. The tagged up dumpsters are being emptied periodically but there has been illegally dumped items (mattresses, tables, etc.) next to them since I toured weeks ago. The gates are broken and there are constantly wanderers roaming the parking lot going through trash and looking through vehicle windows, yet you are required to have a parking pass to park in the unsecured area.

I’ve been told that there are no on-site staff, so do not think you can visit the office near the entrance of the building. Also, communication between staff is non-existent. I have one rep reaching out about maintenance that was already completed, while others are scheduling jobs that no one shows up for so beware that your maintenance request might fall through the cracks unless you send follow up emails and texts. Your call will likely be routed to voicemail and gone unanswered.

Verdict: A lot of people say this but read reviews and be mindful before applying. Lee mas

Riverbend Apartments has been wonderful under the new management. Please do not look at the older reviews and most are older than a few months, everything has improved a lot now.

Affordable, Spacious Apartments, Plenty of upgrades, Clean and maintained well. The new changes made to the community are excellent, nice neighbors and few are living here for 9+ years speaks lengths, Highly recommend to family and friends.