23/1/26
No heat in January, no word from management.
Essential amenities have been out of order for 1/3 of my lease. This is unacceptable for what they charge.
The door lock for my unit was out of order for the first four months of my lease, and I was told the wrong lock was installed in my door, and as a result, maintenance entered twice without permission, once when I was undressed.
I currently don’t have heat in January in my unit, this is absurd.
There’s like 20 buildings newer within a 3 block radius, look elsewhere.
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Administrador de la propiedad en Dryden respondió a esta revisión
Hello, Thank you for sharing your experience. We sincerely apologize for the frustrations you encountered during your time at Dryden, particularly related to unit access, amenities, and heating. We understand how disruptive these issues can be.
As a... brand-new community, there can be growing pains as systems are fully commissioned, but that does not lessen the impact these challenges had on your day-to-day living. Regarding the heating concern, we understand how uncomfortable it is to be without heat during the winter months. Once the issue was reported, our service team addressed and resolved it within 24 hours, and we apologize for the discomfort you experienced in the meantime.
We take resident privacy, safety, and essential services very seriously, and your feedback has been shared internally as we continue to improve. While we strive to provide a high-quality living experience, we regret that your experience did not meet expectations and appreciate you taking the time to share this feedback. - Your Dryden Team
