26/11/25
No way to contact anyone.
I lived here for over 3 years and they have become a corporate, bureaucratic mess in that time. They have removed the ability to contact anyone on-site entirely. Because of this, no problems are ever solved and nobody is held accountable. Where are the negative reviews then? They hold your deposit hostage unless you sign a non-disparagement agreement that they sneak into their lease termination agreement. I cannot recommend living at a Cortland complex until they fix these issue, save yourself... the future headache.
Reseña de Apartments.com
Administrador de la propiedad en The Grant respondió a esta revisión
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with us did not meet expectations, especially after being a resident for several years. We understand how important clear communication and... accountability are, and we regret that you felt these were lacking.
Our goal is always to provide a positive living environment and transparent processes for all residents. We’d appreciate the opportunity to discuss your concerns directly and learn more about your experience. Please reach out to our Community Relations team at caphill@cortland.com so we can better understand the situation and work toward a resolution.
-Your Cortland Cap Hill team
