14/4/25
Overpticed slum
Not a smoke free community as falsely advertised. Halls reek of cigarette smoke, pot smoke and air fresheners to trigger allergic reactions. Management can care less any more then they can care about the hot water being cut off constantly, trash pile up in trash rooms, elevators not working, garage doors constantly open and nothing being fixed.
Reseña de Apartments.com
Administrador de la propiedad en X Denver respondió a esta revisión
Hello!
We’re sorry to hear about your experience and truly appreciate you bringing these concerns to our attention. We strive to maintain a clean and comfortable environment for all residents, and it’s disappointing to hear we’ve fallen short in... your case.
We take issues like smoke odors, maintenance delays, and concerns about amenities seriously. Please call Front Range Patrol at 303-591-9027 for any smoking concerns, as they can address those issues. The water had a scheduled shut-off due to repairs last week for only six hours. If you have any hot water issues, please submit a maintenance request immediately so we can address the problem for you. All elevators are up and running, except one on the A side. The vendor will be out this week to work on it. The garage door install is happening this week as well; the pool will be resurfaced.
Please get in touch with us directly at 720-780-5740 so we can better address your concerns. We are actively working on resolutions for all the items you have listed.
Thank you again for your feedback.
- The X Denver Team