6/8/25
Don’t Move Here!
Whitney Towers used to be a nice place to live and now it’s basically a dump. There is constantly something in need of repair in my unit, the HVAC system is barely functional and always stops working on the hottest days and the rent is being raised every year despite the fact that there are zero amenities and zero updates to the units! Now on top of everything else I saw a roach crawling in the hallway today! Do yourself a favor and don’t move here!
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Whitney Towers respondió a esta revisión
Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience, and we truly appreciate the opportunity to address your concerns.
What you’ve described is not the standard we strive to maintain at Whitney... Towers. We take maintenance issues, HVAC performance, and pest concerns very seriously, and we want to ensure your home is safe and comfortable. Our team would like to investigate each of the issues you’ve mentioned right away so we can resolve them thoroughly.
Please reach out to the management office or email us at your earliest convenience so we can schedule an inspection of your HVAC system, address any outstanding repairs in your unit, and coordinate with our pest control vendor to address the hallway concern immediately.
We understand how frustrating it feels when things aren’t working as they should, and we want to make this right. Thank you again for bringing this to our attention — we’re committed to improving your experience and restoring your confidence in your home.
-The Team at Franklin Communities
