AVA NoMa Apartamentos

Management gaslights, pretends to address your issues. All the appliances break. Billing is atrocious if you ever use a check or anything other than their portal. I was charged late fees on a balance I already sent a check for and a month later the check has not been sent and I am getting past due notices as if I didn't pay.

Recently visited AvaNoma. It’s a security risk for tenants. Screen doors have holes and other doors do not lock. Surrounding areas may be somewhat nice but definitely not worth the money. Most importantly, staff does not care about any issues. Wouldn’t live here if rent was free. Should have 0 stars.

This building is the worst managed building I've ever lived in. I've never once received a response to an email or admin ticket. If you want a response from the building manager or leasing office you literally have to show up at their door, which isn't possible for some people who don't work remotely.

There are many other reasons I would sight as to why you shouldn't move here, but that has been the most frustrating.

Actually, I guess the car break ins and security issues should also be noted... :) Lee mas

As with any community there are pros and cons. The apartments themselves are modern and the maintenance team is highly efficient. However, while rent prices continually increase, over and above increases in inflation, the quality of the services provided deteriorates. The gym air conditioning has been broken for weeks in the hottest month of the year with no clear plan to resolve. The front desk is often vacant (despite assurances of a 24 hour lobby- they are presumably understaffed and it is... not the fault of any individual member of the front desk team). The elevators frequently break down, management is frequently unresponsive, there are occasional security concerns in the building, packages are not always delivered. Of course, some issues are normal but what is frustrating is the lack of a coherent response, the lack of proposed solutions, and the in ability to assume responsibility for mistakes. We all want improvements but they seem to be a long way coming. Keep this in mind if you consider this building. Lee mas

Residents pay $200/month for the privilege of getting our cars broken into, all because the garage door has been broken and left wide open for MORE than a month.

Every day the community page is flooded with posts about car windows being smashed and things stolen. And you guessed it, today it was my turn. We were all sitting ducks waiting to be hit.

Oh, and that's not to mention that 2 out of 4 elevators were broken also for a month. DO NOT LIVE HERE!