Ashton Chase Apartamentos

Thank you for the wonderful feedback! We’re so happy to hear Mari was able to make you feel at home and help you get to know both the community and Clermont. Our whole team will be thrilled to hear your kind words, and we truly appreciate you sharing... your experience with friends! Lee mas

We’re so glad your first move into your own place was a smooth one and that our team could be there to answer all your questions. It’s wonderful to hear you’ve been enjoying the events and food trucks, and that you’ve had a great start here. We’re... happy to have you as part of our community! Lee mas

Thank you so much for your kind words! We’re thrilled to hear that our team was able to help you find the perfect option and guide you through every step of the process. We’re always here to make your experience as smooth and enjoyable as possible,... and we’re so happy we could help. Welcome home! Lee mas

Thank you for sharing your feedback. We take all reviews seriously and strive to provide the best living experience for our residents. However, we must address some inaccuracies in your statement.

We would never force our residents to sign a lease.... To ensure transparency, we provide a Statement of Condition at move-in so that any issues or concerns can be addressed promptly. Regarding maintenance issues, we have a dedicated team to address and resolve any appliance or repair requests quickly. We encourage residents to report any problems immediately so we can take appropriate action. If there were delays or unresolved issues, we sincerely apologize and would like to investigate further. Also, we are committed to maintaining clean and well-kept common areas, including the playground. If there were any lapses in cleanliness or maintenance, we regret any inconvenience caused and are taking steps to improve these areas.

Safety is a top priority for us, and we take any reports of criminal activity very seriously. We work closely with local law enforcement to maintain a secure environment for our residents. As for the concerns about the rent increase, it is standard practice to adjust rental rates regularly based on market conditions and property improvements. We strive to keep these adjustments reasonable and competitive. Lastly, we understand the importance of a safe and healthy living environment. The issues you mentioned regarding previous tenants and poor repairs are concerning, and we would like to address these directly with you.

Due to the anonymous nature of your review, we are limited in our ability to verify and address the specific information you have shared. Please contact our management team at your earliest convenience to discuss your concerns in more detail. We value your feedback and are committed to resolving any issues to ensure a positive living experience for all our residents. Lee mas

Hello, it's upsetting to hear that you did not receive the top-notch customer service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (352) 320-5776 at your earliest convenience and... we will do our best to resolve this with you. Lee mas