29/8/25
Application Process
This company completely violated our rights during the apartment application process regarding service animals and people with disabilities. We were forced to create PetScreening accounts just to move forward, and the process required us to answer intrusive and unnecessary questions that go far beyond what the law requires.
We provided legitimate documentation from a licensed doctor verifying the need for service animals, yet instead of respecting that, PetScreening required extra steps,... invasive questioning, and pressured us into giving consent we did not want to give. This is not only inappropriate but a clear violation of our rights under fair housing laws.
No person with a disability should ever be subjected to this kind of treatment in order to secure housing. What should have been a straightforward process was turned into a stressful and discriminatory experience.
I strongly urge others to be aware of these practices and for this company to be held accountable for how it treats applicants with service animals.
Reseña de Apartments.com
