Portofino Vineyards

I have lived here for several months and the management cannot seem to serve the community of Portofino Vineyards appropriately. Any rent issues we have had takes 3 days until we would pay a late fee in order to get a response, cannot use amenities after hours, and unable to provide the 2 months rent free to members of the Orchard in a timely manner because they are "delayed". For example, I was told to come to the office to sign a waiver regarding a fee that was being removed and at the very... bottom of the page in fine print they tried to make us sign that we would remove any reviews online and not post anything else. I find this very disrespectful and it completely disables future residents from receiving a transparent look into a living experience. Lee mas

Yoel from maintenance helped us and did an excellent job

Good as always The repair was completed in a timely manner as always!

Avoid this property. Management ignored repeated reports of moisture and humidity problems and failed to resolve basic maintenance issues. Emails went unanswered and concerns were dismissed.

After move-out, I faced delays and issues with my security deposit. This property lacks accountability and professionalism. Renters should look elsewhere.

This place is terrible. AC went out 3x over summer and they took a day and a half to fix it everytime. Apt was over 90 for over a day each time. Also had issue with lock not working and security issue. Management and maintenance team is terrible. Looks nice but they don’t respond to any issues Look elsewhere.