Catalina Apartamentos

The property manager, Lisa, was like Gandalf as she guided me through the most quick n painless process I have ever been apart of. I feel like my needs where really considered during this entire process

I called and reached out about two weeks ago. I spoke to Lisa(who was very nice) who got back to me told me there would be availability and what I needed to do. I called back because I had some further questions and emailed no answer. A week later I got ahold of Rebecca which was also very nice she said they had to verify information. Still nothing my landlord, work have not been contacted they have not reached out to me I have reached out again to see what the status is no answer to my calls,... voicemails or emails. I give up I can only imagine if I had an issue on site. Lee mas

Bad environment the neighbor hood doesn't make it any better...really a bad place to call home...the apartments are molded up its doent look like the picture they have up on line it looks worst

We’d moved here site unseen from out of state due to its immediate availability. First it took 2 extra weeks of us staying in a hotel until it was ready for move-in. To top it off the office staff member working with us KNEW we had an older son in a wheelchair & not once mentioned we’d be on the 2nd floor (about 15-20 stairs). My husband & I agreed we’d suffer it as we couldn’t afford to be at the hotel much longer. The pictures seen here are VERY misleading! The pools have not been open since... we moved in last July after being told at move-in they were just waiting on inspection. There is no laundry facility. (Though we were recently told the new management is supposedly putting one in a few buildings over down the street. Not sure how that’ll go with so many buildings across several blocks & one laundry room.) We received a “renovated” apartment at almost $200 more a month then what I’d agreed to when applying… but though they look nice at first, it didn’t take long before we stepped on sharp staples coming through the newly laid carpets in the living room & bedrooms, & we could see & feel the spots on the floor where it sinks. The only laminate like in the photos is the kitchen, entry hall, and bath. Which was a slight disappointment. And the water damage stains on the ceiling in one of the bedrooms, we brought to their attention early on & no one has yet to come even look at it. We’ve had roach issues only addressed once & they weren’t even handled. I cannot tell you the amount of food wasted having to be thrown away. Animals scratching in the ceilings. The neighborhood is TERRIBLE!! Constant drug deals next to the buildings, in the stairwells, as well as the homeless & drug abusers constantly begging for food, money, & anything/everything else. I’m all for helping a person in need but it is crazy! Loud music from cars driving through, fighting & screaming outside til 3-4 AM is almost nightly. We feel bad. The new management team is absolutely incredible. Tanya & Lisa are AMAZING women. But sadly they were left to pick up the pieces of something that is proving extremely hard to clean up & fix. Especially for what they’re now charging for rent. Definitely better spent elsewhere. We are renewing but solely because we have no other choice, & discussed paying to break our lease when we found something better. I’d love to see what it will look like as they finish unfortunately the safety of my family takes precedence. Lee mas

Lisa was VERY polite & understanding ! Apartments have a lot of space and it’s very nice inside . I love it ?? #Diana