Rosemont St Johns Apartamentos

You should never have to feel like going home is the worst part of your day. Well, for me it is. The front office will not do a thing about disrespectful residents, regardless of the severity of the complaint. I have to put up with a resident revving his engine constantly in front of the building throughout the day and night. It got to the point where my girlfriend told him to stop and go out to the freeway if he wants to make noise. His response? He came right to our front door to pound on the... door and yell at her. That’s not how you handle things as an adult. And what did the office do when I told them? NOTHING. They never even bothered to talk to him to stop, given that he continues to do it. It has been a month since this happened. When you have people like this living here, it’s not a safe environment, and the property management could care less so long as you pay rent. Lee mas

Ms. Rashida and her staff goes above and beyond to make sure requests are being delivered promptly.

poor staff, random charges, horrible and run down

The property has went downhill since the new management. Trash, misc. stuff left in front of the attached garages and on the patios, the security gates left open at night, debris in the breezeway, trash pickup issues, and more. The dog poop issue is beyond disgusting. The previous management company had someone come out weekly to pick it up. My dogs have had many trips to the vet due to eating it and getting sick. I try to walk them in the parking lot as much as I can to keep them away. Too bad.... The place has nice apartments and beautiful, mature landscaping. Lee mas

I have lived here since 2019. When I moved in, it was great and I had no complaints, however, since new owners took over in fall 2020, it has gone downhill. Prices have gone up, maintenance is poor. It takes at least 2 weeks per request. No one answers the office phone, and it is impossible to get in touch with the property manager. The buildings are dirty with trash juice stuck to the landings, which are no longer cleaned. There is trash on the grounds. Noise is now an issue due to the fact... that it has become more of a college apartment complex. If you are looking for a clean, quiet family place, this is no longer it. They took all the tvs, computer access, etc out of the clubhouse and filled it with furniture. The mailroom is a disaster, and packages are consistently lost or delivered with no notification. This has always been an issue, yet management cannot seem to correct it. I will be moving out when my lease is up. Lee mas