Allure at Abacoa Apartamentos

My experience at The Allure at Abacoa has been extremely disappointing and detrimental to both my health and peace of mind. Shortly after moving in, my dishwasher was not working. When they attempted to fix it, they flooded my apartment in the process. I had to beg management to test for mold afterward, despite the clear risk to my health and safety.

What followed was even worse. I experienced four separate power outages to my refrigerator, which caused me to throw away hundreds of dollars... worth of food and critical medications. For over three months, they failed to provide a working refrigerator—even though this is a basic necessity for any home.

Despite these severe, unresolved issues, I was denied a fair release from my lease. Instead, they informed me that I would be charged nearly $5,000 to leave, with no consideration for the extreme inconvenience and stress I’ve endured. Their response has been cold, dismissive, and frankly, unprofessional.

I do not recommend this property to anyone. The lack of responsiveness, accountability, and compassion from management has made this one of the worst housing experiences I’ve ever had.
Lee mas

I moved here almost a year ago and love it!

Staff, maintenance, amenities, safety, privacy, and apartment grounds all deserve 5 stars

Thank you Allure for making my temporary home a very happy one!!!

The new management staff and new owners are not an improvement. They will be nice to you until you sign a lease. Expect a 20% + increase if you choose to renew. Should you choose to lease and you are elevator dependent, think first floor. The elevators are very undependable and typically take 2-4 days to repair. The elevator in building 6 was out for 3 months, recently. Ask for new appliances. They are currently moving old appliances that die from unit to unit in lieu of new appliances. They... apparently can't afford new appliances. The community is dog friendly, but there are no breed or weight restrictions for dogs. There are very large and nasty dogs here. If you have a smaller dog, please know the dog park has been taken over by the big dogs and it's very noisy and smells awful with people and dogs in there as early as 5AM and as late as 12AM. The staff will neglect to tell you any of this. hope this is helpful Lee mas

I’ve been renting apartments for 10 years now and I have never encountered any problems until living at this community. Management is nothing short of awful. Please do your due diligence before selecting this community and locking yourself in for the worst year of your life. I highly suggest you walk around the community and speak with current residents and find out for yourself the poor rapport the management has with its residents. Management conducts bad business and is money hungry looking... for ways to upcharge you during renewal periods, violations, and any other way possible.

Personally, my issue started when I was stuck in an elevator for over an hour with the emergency call button and emergency alarm not functioning. I left a voicemail for management to call me back to talk about the incident and had to wait 10 days before I called to speak with the property manager. The property manager pretended to be unaware of who was the individual stuck in the elevator despite having a maintenance member notify him of who it was. You would think the property manager, the leader of the community would go out of his way to identify the individual stuck in the elevator and at least apologize for any inconvenience. Instead he resorted to a childish stunt of pretending to not have known to avoid the confrontation.

I am currently halfway through my lease and the apartment elevator has been out approximately 8 times. To this date the elevator call button and emergency alarm are still malfunctioning. Management is unwilling to accept responsibility and Is being negligent of the safety and well being a community members that use the elevator.

again I understand everybody is grown And are capable of making their own decisions. Please do your due diligence with his community as the picture they paint is not as nice as you think. Best of luck to you all and be well! Lee mas

Take note that all of the reviews are old, with the latest being almost a year ago. From previous and older tenants, major changes in up-keeping and customer service took place last fall with a management change. The grounds are not maintained, the noise level is comparable to dorm rooms, trash, dog mess, speeding and service charges out the whazooo for paying your rent through the apartment portal; 2.9%!!! Cars parked in the lot that do't belong to residents, nonresidents using the dog park and... the pool, no locks on either (fob). The maintenance crew is great and always willing to assist but that's the best of it here at Allure. The location is the last appeal to me. If you want DC prices and NWPB living, this is the place for you. Lee mas