8/12/25
Stolen, packages, roaches and poor maintenance
If you enjoy having your packages stolen, roaches and no hot water/poor maintenance upkeep this is the place for you. This is my second year living here and the first time I ever resigned a lease. I regret it. Not only have I gone days with no hot water, a broken washer machine for 2months (still not fixed), had a roach problem for MONTHS on top of all of that I have my packages regularly stolen. It is really unfortunate because I love the apartment it’s self and the location but if I could go... back and not resign my lease I would.
Reseña de Apartments.com
Administrador de la propiedad en The Adeline respondió a esta revisión
We are so sorry to hear about your experience, and we sincerely apologize for the inconvenience and frustration this has caused. No resident should have to deal with issues like lack of hot water, maintenance delays, pest concerns, or package theft.... We understand how upsetting this must be, especially after choosing to renew your lease, and we truly regret that we’ve fallen short of your expectations.
Please know that your feedback is taken very seriously. We want to make this right and restore your confidence in our community. If you’re willing, please contact us directly at [phone number] or [email address] so we can address these concerns immediately and discuss solutions. Your comfort and satisfaction are our top priorities, and we appreciate the opportunity to improve.
Respectfully,
The Adeline Office Team
